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Roland Felipe
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Roland Felipe | Page 2
Service Advisor
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
79 Reviews
79 Reviews
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79 Reviews of Roland Felipe
May 07, 2024
Great work. I like the thorough, written report shared at the end of the service. Questions asked were answered with sufficient clarity. I like the thorough, written report shared at the end of the service. Questions asked were answered with sufficient clarity. More
by vinniehoo
Verified CustomerOther Employees Tagged: M'Tazi Payne
Helpful 
May 06, 2024
Customer service is great. If I'm waiting the service lounge is always clean. If I leave, I am kept aware by text what is going on with my vehicle. If I'm waiting the service lounge is always clean. If I leave, I am kept aware by text what is going on with my vehicle. More
by teesdolfn
Other Employees Tagged: M'Tazi Payne
May 05, 2024
Great customer service, JOE HELPED ME OUT SO MUCH THANKS JOE. Thank you NISSIA. FOR A GREAT EXPERIENCE JOE. Thank you NISSIA. FOR A GREAT EXPERIENCE More
by tips2323
Other Employees Tagged: M'Tazi Payne , Joe
May 04, 2024
People are curious and polite to customers doing their best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. More
by Mark
Other Employees Tagged: M'Tazi Payne
May 04, 2024
On this visit I had an issue with my AC and to my surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very well. More
by TedChaney3
Other Employees Tagged: M'Tazi Payne
May 04, 2024
The service department only recommends the required service. The video sent made a difference in my decision to have the car repaired. service. The video sent made a difference in my decision to have the car repaired. More
by CHERYLWBONNER
Other Employees Tagged: M'Tazi Payne
May 03, 2024
I always walk out of this particular service center extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. More
by JSGUZM
Other Employees Tagged: M'Tazi Payne
May 03, 2024
They were courteous, gave me an estimated time of when my automobile would be ready, but I was happy it took less time. automobile would be ready, but I was happy it took less time. More
by VPUREFOY614
Other Employees Tagged: M'Tazi Payne
May 03, 2024
Appreciated the competent and courteous personnel. They kept me apprised of the status and progress of my car They kept me apprised of the status and progress of my car More
by sandybill87
Other Employees Tagged: M'Tazi Payne
May 02, 2024
They do not honor 3month /3000 mile warranty. Will not purchase anything from them again. Bought a used Subaru Accent, returned the car one week later and was told I needed to take the car to Su Will not purchase anything from them again. Bought a used Subaru Accent, returned the car one week later and was told I needed to take the car to Subaru. Not a trustworthy dealership! Horrible customer service. More
by BOLO
Other Employees Tagged: Mike O White, Dustin Wagner, Joel Morancy, Gino Evans, Gregg Bates, Steve Davis, Dan Roebuck, Markez Guerrero
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