Roland Felipe
Roland Felipe at Southern Nissan Chesapeake

Roland Felipe | Page 20

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
1,162 Reviews
4.8

1,162 Reviews

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1162 Reviews of Roland Felipe

January 03, 2026

Dealership Rating
Employee Rating

The service was very courteous and professional. My oil change and tire rotation was completed in less than an hour. More

by vgcrawford17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

January 01, 2026

Dealership Rating
Employee Rating

Every time I have a need to visit the dealership everything is extremely positive everyone is helpful More

by SPHILLYFAM
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jan 02, 2026

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 01, 2026

Dealership Rating
Employee Rating

I was very pleased with the service I received and the young man who waited on me excellent customer care skilled technician in all very professional thank you and I will return More

by Anitacostley50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 01, 2026

Dealership Rating
Employee Rating

The customer service was remarkable. Roland went above and beyond to assist me with my vehicle. He was polite and very professional. I truly appreciate the kindness that he showed to me. More

by bjgdmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 26, 2025

Dealership Rating
Employee Rating

Very disappointed in the customer service that I received from this dealership! Don't recommend. More

by cynthiabratcher05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Wolf , Jay Bussey

December 24, 2025

Dealership Rating
Employee Rating

Awesome experience as always. Roland was nice and helpful and was able to show me some of the controls on the audio unit. More

by JOSEPHKAUFFMAN1980
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

December 24, 2025

Dealership Rating
Employee Rating

Roland was excellent as my service advisor. Got things done for me as I prioritized them with in accordance with his recommendations. Very pleased with the results! More

by wem1209
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

December 24, 2025

Dealership Rating
Employee Rating

Problems are always resolved and associates are always attentive in making sure I know what's going on More

by kchristina702
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

December 24, 2025

Dealership Rating
Employee Rating

My oil maintain light was on . So I needed a oil change My sticker see another number so I was confused about the oil light coming on More

by janaf.s.hall
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

December 23, 2025

Dealership Rating
Employee Rating

Roland and M'Tazi went above and beyond to aid and assist my wife with tire repair while I was out of state. Barry in the shop did the rest. Exceptional from those three. More

by HAMPTONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne , Barry (Mechanic and Vehicle inspector)

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