Roland Felipe | Page 27
Service Advisor
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
1,162 Reviews
Write a Review1162 Reviews of Roland Felipe
November 09, 2025
I was early for my service appointment and was checked in immediately when service department opened. Waited for service to complete. Customer lounge is great place to pass the time while waiting. immediately when service department opened. Waited for service to complete. Customer lounge is great place to pass the time while waiting. More
Other Employees Tagged: Roland Felipe
November 09, 2025
Did not honour extended warranty : kept my car for 30 days. Will never deal with them again days. Will never deal with them again More
Other Employees Tagged: M'Tazi Payne, Markez Guerrero , Ashley Payne, Quann-Ta "Q" Powell, Jerome Raphael, Dustin Wagner
November 06, 2025
It was thorough and took a reasonable amount of time. Staff was pleasant and professional. Staff was pleasant and professional. More
Other Employees Tagged: M'Tazi Payne
November 04, 2025
They were easy to get an appointment, very professional, I was in and out in a timely manner I was in and out in a timely manner More
Other Employees Tagged: M'Tazi Payne
November 04, 2025
I scheduled a appointment drop the car off all work was done on time and was returned on time. done on time and was returned on time. More
Other Employees Tagged: M'Tazi Payne
November 03, 2025
I brought my car in because it was randomly stalling. I brought it in and was told it was fine because there were no error codes popping up. I took the car home and it was still randomly stalling. The I brought it in and was told it was fine because there were no error codes popping up. I took the car home and it was still randomly stalling. The day I brought it in, I brought it at 530 am and I had to call at 140 pm to get an update on what was tried. I took it to another Nissan dealer and they diagnosed and fixed the issue in 90 mins. It was a loose battery terminal. From what I was told it was obvious had your techs opened the hood. The car has been operating correctly for a week now. I've been there when it was Hall and now Southern. I don't think I've ever left there fully happy with my experience. I live 5 mins from Southern but will drive 30 mins for service I am happy with. More
Other Employees Tagged: M'Tazi Payne
November 02, 2025
The service advisor was great. I will return for my next service or repair visit. I will return for my next service or repair visit. More
Other Employees Tagged: M'Tazi Payne
October 31, 2025
Thank you for excellent customer support. I always appreciate the attention to detail. The team is always available to chat. I always appreciate the attention to detail. The team is always available to chat. More
Other Employees Tagged: M'Tazi Payne

