Roland Felipe | Page 37
Service Advisor
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
1,162 Reviews
Write a Review1162 Reviews of Roland Felipe
August 31, 2025
There always nice and ready to service our vehicle and make sure we’re satisfied make sure we’re satisfied More
Other Employees Tagged: M'Tazi Payne
August 31, 2025
Walked in there yesterday for a oil change, in a state inspection Absolutely terrific service from start to finish, and was very happy with the quick and professional courtesies. 👌 ⭐⭐⭐⭐⭐ inspection Absolutely terrific service from start to finish, and was very happy with the quick and professional courtesies. 👌 ⭐⭐⭐⭐⭐ More
Other Employees Tagged: M'Tazi Payne
August 27, 2025
I had my vehicle towed to dealership because I needed my transmissions tcm programmed, prior to this the the vehicle would drive go in and shift into gear tcm was installed and unprogrammed and would not re transmissions tcm programmed, prior to this the the vehicle would drive go in and shift into gear tcm was installed and unprogrammed and would not recognize shift selection. All of this was explained in detail and fluid changed and pan cleaned and gasket changed (as in it is not programmed do not drive) Roland and team proceeded to start and try to drive vehicle from back of lot into garage, shredded the transmission in the process when I received my nv2500hd back the fluid was burnt and full of chunks of metal, precious brand new fluid was now dark,and gritty with metal throughout. I was not charged for the service, but my transmission for sure was destroyed. Prior to service I needed a valve body tcm program, now I need a hard to source on back order $9000 transmission. More
August 26, 2025
Everything was good what the recommendations and repairs that was performed on my nissan murano that was performed on my nissan murano More
Other Employees Tagged: Lisa Wolf, M'Tazi Payne
August 26, 2025
M'Tazi and Roland are always courteous and receptive when I arrive at the service department.Great humans and very personable. I arrive at the service department.Great humans and very personable. More
Other Employees Tagged: M'Tazi Payne , Barry (Mechanic and Vehicle inspector) and all of his inspectors.
August 26, 2025
The people there was sweet and quick with the service and very well mannered even gave great feedback on other services needed on my car very well mannered even gave great feedback on other services needed on my car More
Other Employees Tagged: M'Tazi Payne , Jalen graves and Jayden little
August 26, 2025
Quick reliable service. Customer service was helpful in letting me know my cars status and kept me up to date on when i was done. Customer service was helpful in letting me know my cars status and kept me up to date on when i was done. More
Other Employees Tagged: M'Tazi Payne

