Roland Felipe
Roland Felipe at Southern Nissan Chesapeake

Roland Felipe | Page 37

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
1,162 Reviews
4.8

1,162 Reviews

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1162 Reviews of Roland Felipe

August 31, 2025

Dealership Rating
Employee Rating

A recheck for state inspection. Was done in a professional manner. Holiday weekend and service was as informed as far as beautiful time! More

by Whyvette
Service Price Transparency
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Recommend Dealer
Yes

August 31, 2025

Dealership Rating
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There always nice and ready to service our vehicle and make sure we’re satisfied More

by Shane
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

August 31, 2025

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Walked in there yesterday for a oil change, in a state inspection Absolutely terrific service from start to finish, and was very happy with the quick and professional courtesies. 👌 ⭐⭐⭐⭐⭐ More

by monacellijames
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

August 27, 2025

Dealership Rating
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Service was done very quickly and you had a video to follow. Which was very good. More

by savahunter
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Recommend Dealer
Yes
Aug 28, 2025

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 27, 2025

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Employee Rating

I had my vehicle towed to dealership because I needed my transmissions tcm programmed, prior to this the the vehicle would drive go in and shift into gear tcm was installed and unprogrammed and would not re More

by Jamestfranklin13
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 28, 2025

Southern Nissan Chesapeake responded

Thank you for bringing this to our attention, James. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 26, 2025

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Everything was good what the recommendations and repairs that was performed on my nissan murano More

by Wildmann44
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Wolf, M'Tazi Payne

Aug 28, 2025

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 26, 2025

Dealership Rating
Employee Rating

M'Tazi and Roland are always courteous and receptive when I arrive at the service department.Great humans and very personable. More

by HAMPTONAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne , Barry (Mechanic and Vehicle inspector) and all of his inspectors.

Aug 28, 2025

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 26, 2025

Dealership Rating
Employee Rating

Excellent Customer service. Inspected my vehicle in a very detail manner. I would recommend him to anyone. More

by Efelton28
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 28, 2025

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 26, 2025

Dealership Rating
Employee Rating

The people there was sweet and quick with the service and very well mannered even gave great feedback on other services needed on my car More

by kendraf0531
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne , Jalen graves and Jayden little

Aug 28, 2025

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 26, 2025

Dealership Rating
Employee Rating

Quick reliable service. Customer service was helpful in letting me know my cars status and kept me up to date on when i was done. More

by DEBORAH.A.BLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Aug 28, 2025

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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