Roland Felipe

M’Tazi is the best service representative. Definitely makes me feel like family, not just a customer. Customer service is top tier!!! Always keeps me up to date on future services needed. Neve Definitely makes me feel like family, not just a customer. Customer service is top tier!!! Always keeps me up to date on future services needed. Never had a bad experience at Southern Nissan Chesapeake. Thank you M’Tazi More

by Tennill Verified Customer Verified Customer

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Roland was great with communication and excellent customer service. Super nice and enjoyable to deal with. customer service. Super nice and enjoyable to deal with. More

by Cdparks24 Verified Customer Verified Customer

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Very professional. Great customer service and communication throughout the service process. Have been there multiple times and always get great service Great customer service and communication throughout the service process. Have been there multiple times and always get great service More

by markpalamarchuck Verified Customer Verified Customer

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Roland Felipe is an excellent person to work with and each service was quick a d efficient. Thank you to the service team. each service was quick a d efficient. Thank you to the service team. More

by Pat Verified Customer Verified Customer

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I love the video assessments that are texted to me by the technicians. It is very helpful when trying to understand what is needed. technicians. It is very helpful when trying to understand what is needed. More

by MTMITC10 Verified Customer Verified Customer

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Roland was absolutely fantastic. Quick and to the point , he was very knowledgeable and had me in and out quickly. Definitely recommend Quick and to the point , he was very knowledgeable and had me in and out quickly. Definitely recommend More

by Kimberly N Verified Customer Verified Customer

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Service was great. Drop off wad easy. Service was completed in a very timely fashion.. Drop off wad easy. Service was completed in a very timely fashion.. More

by SETH.BUSHORE Verified Customer Verified Customer

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Very polite and personal especially Marlo . She got me a nice car and walked me through everything!! Jazz was very nice when got there for the final drive off. Everyone there did a fantasti She got me a nice car and walked me through everything!! Jazz was very nice when got there for the final drive off. Everyone there did a fantastic job! Great Fianance Mgr. Mr Torres’s he made it so simple and not complicated when ending the sell and finalizing everything. More

by halsteadbf1 Verified Customer Verified Customer

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The wait was longer than expect it. . Overall the service was good. The service manager was outstanding . Overall the service was good. The service manager was outstanding More

by CILL4592 Verified Customer Verified Customer

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My Nissan will never come back to this dealership, I have been given the run a round for weeks, over charged, charged for unauthorized service. The communication was poor an I plan on sharing my experience e been given the run a round for weeks, over charged, charged for unauthorized service. The communication was poor an I plan on sharing my experience every way I can More

by mikegray87 Verified Customer Verified Customer

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