Roland Felipe
Roland Felipe at Southern Nissan Chesapeake

Roland Felipe

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
729 Reviews
4.8

729 Reviews

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729 Reviews of Roland Felipe

July 25, 2025

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Employee Rating

My challenge is when I arrived I sat in my var for about 5 minutes before being acknowledged. The other advisor checked in. Otherwise than that everything else was on point. More

by A Whittaker
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

July 24, 2025

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We had a great service experience! Roland was professional, yet personable. He made our experience enjoyable, and we definitely will return! More

by RAM051097
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Recommend Dealer
Yes

July 24, 2025

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I was there for maintenance appointment i Was in and out. Thanks for the quick and professional service and smooth transaction. More

by Allister
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

July 23, 2025

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I always come here to get my car serviced and I go to the best service person, Roland! More

by Andrea
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jul 23, 2025

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 22, 2025

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Everything went as smooth as possible. My service professional remembered me from coming in for years. I felt I had great personalized service. More

by hughakaque
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jul 23, 2025

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 22, 2025

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Employee Rating

I can truly say every time that I have been to Nissan I have been treated like a number one customer. And I get out at standard time. Sometimes I go for some craziness that I don’t know what’s going on wit More

by janaf.s.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jul 23, 2025

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 22, 2025

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Employee Rating

Love this service department. I am in and out of there so quick! Roland is super nice and answers all my questions More

by sandmfrag
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 20, 2025

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Very professional and take there time to answer all questions. Work done on time before closing More

by gwn2912
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Service Time
Recommend Dealer
Yes
Jul 23, 2025

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 20, 2025

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I've been coming to this Nissan dealership since 2006. The service has gotten better since Southern Nissan Chesapeake has taken over. The quality of customer service has gotten better with the needs and q More

by Tongster
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jul 23, 2025

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 20, 2025

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Good service was provided through my appointment. I received text and call updates and they accommodated my schedule. More

by ALAYNAROBERTS28
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jul 23, 2025

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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