Rolando Pena
Rolando Pena at City Volkswagen of Highland

Rolando Pena

Sales Associate

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.9
23 Reviews

I've been in customer service & sales for over 30 years in several industries. I'm enjoying working at a car dealership as passion has always been to work with and help customers in one way or another.

Dealership Experience

10 mos

Languages Spoken

English English

Spanish Spanish

4.9

23 Reviews

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23 Reviews of Rolando Pena

April 13, 2026

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Employee Rating

Great people! Super nice easy experience. Rolando Pena is a great salesman. I would recommend City VW to everyone. More

by jasonwright052675
Sales Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

City Volkswagen of Highland responded

Thank you for sharing your experience with Rolando and our team. We’re glad the purchase of your new Volkswagen Jetta was smooth and enjoyable, and we appreciate your recommendation. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 09, 2026

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I’ve always had a great experience when purchasing from this dealership. Brian ADHD Rolando got me in and out quickly!! New car!! More

by PLIVINGSTON6190
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Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Brian West

Apr 10, 2026

City Volkswagen of Highland responded

We appreciate your continued trust and are glad to hear Brian and Rolando made the process so smooth. It’s great that you’re enjoying your new car. We look forward to helping you again in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 03, 2026

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Rolando Pena was wonderful! Can’t say enough good about him. Would buy a car from him again and again. James Thomas in finance was cool until we turned down an additional warran More

by VW Lover
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Recommend Dealer
Yes

Other Employees Tagged: James Thomas

Apr 03, 2026

City Volkswagen of Highland responded

It’s wonderful to hear Rolando provided such great support during your Volkswagen Tiguan purchase. We regret the frustration you felt with James and appreciate you sharing that feedback. Enjoy driving your new Tiguan, and thanks for the 5 stars. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 31, 2026

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Rolando was absolutely amazing ! He took time to inform us about the car, worked hard to help us get things in order to purchase our first family vehicle! A family man, who helps fam More

by Rosalee Munoz
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larnell Pillow

Mar 31, 2026

City Volkswagen of Highland responded

We’re delighted that Rolando guided you through securing your first family vehicle. Congratulations on your new Volkswagen Tiguan and thank you for the five-star review. We’ll be sure to share your compliments with Rolando. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 27, 2026

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Rolando was excellent to work with today. He was kind, attentive, honest, and very straightforward throughout the whole process. I really appreciated that he got to the point without any game More

by Hector
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Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Brian West , Clemente

Mar 28, 2026

City Volkswagen of Highland responded

Thank you for sharing your feedback and for the 5-star rating. We’re delighted that Rolando’s honest, straightforward approach made you feel confident in choosing your used Volkswagen Taos. Whenever you need assistance in the future, we’re here to help. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 25, 2026

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Lamesha was very helpful, kind, and knowledgeable. We left with the exact vehicle we were looking for. I Highly recommend her and this dealership!! More

by sepulvedad1224
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Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

Mar 25, 2026

City Volkswagen of Highland responded

We’re thrilled Lameshia helped you find the Volkswagen you wanted. Your recommendation truly means a lot to our team. Enjoy your new vehicle! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 23, 2026

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Great service , all perfect , five stars service Joe help me buy a taos it is percect More

by boki71
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Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

Mar 23, 2026

City Volkswagen of Highland responded

Thank you for the five-star rating. It’s great to hear Joe made your Volkswagen Taos purchase smooth. We hope it continues to serve you well and look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 14, 2026

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Rolando was awesome! Very friendly and knowledgeable. Highly recommended! Smooth process from beginning to end. More

by sinco4
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Mar 14, 2026

City Volkswagen of Highland responded

Thank you for recommending Rolando. It’s wonderful to hear he was friendly and knowledgeable throughout the process. We’re pleased everything went so smoothly from beginning to end. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 09, 2026

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I’ve been to 3 Volkswagen dealerships and this is by far the best! Rolando was so nice and patient with me and he and the team definitely worked a miracle for me! I will definitely tell a friend! More

by Meoshi84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2026

City Volkswagen of Highland responded

What a pleasure to hear that Rolando and our team were able to provide you with such a positive experience. We’re glad we could help make everything go smoothly. Your recommendation means a lot to us. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

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Perfect experience. We were in and out with exactly what we wanted. Couldn’t recommend more! More

by Nbeader7
Sales Price Transparency
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Recommend Dealer
Yes
Mar 03, 2026

City Volkswagen of Highland responded

Thank you for sharing that your visit was seamless and that you left in your new Volkswagen Tiguan with exactly what you wanted. We appreciate your high recommendation and look forward to assisting you again in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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