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James Thomas
James Thomas at City Volkswagen of Highland

James Thomas

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.8
275 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

3 yrs

Industry Experience

28 yrs, 2 mos

4.8

275 Reviews

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275 Reviews of James Thomas

May 26, 2026

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Employee Rating

Had a great experience! Very pleasant and easy to work with. Knowledgeable about the car of my choice and went above and beyond to describe features and answer all of my que More

by Samb
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pena, Larnell Pillow

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May 26, 2026

City Volkswagen of Highland responded

It’s wonderful to hear our team’s guidance on the Volkswagen Atlas features made your purchase effortless. Thank you for recognizing how we aim to keep questions answered and the process smooth. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 19, 2026

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Lameshia was very knowledgeable and helpful. Every i reached out answered in a timely manner. She’s a very personable person. More

by Yharper525
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

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May 19, 2026

City Volkswagen of Highland responded

It’s great to know Lameshia’s expertise and warm approach made every interaction prompt and helpful. Congratulations on your new Volkswagen Tiguan; may it bring many enjoyable journeys. We appreciate your kind words. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 16, 2026

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Staff was very accommodating and fast working. Everyone had a smile and we felt welcome. More

by Yharper525
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Payton Cooper, Chris Capparelli, Larnell Pillow, Chris Smith, Clemente Garibay

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May 17, 2026

City Volkswagen of Highland responded

It’s great to hear you felt welcomed by our accommodating and efficient staff. We’re thrilled you enjoyed the friendly atmosphere throughout your visit. Congratulations on your new Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 15, 2026

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Employee Rating

Very nice listen to what youre looking for do their best to have you not leaving empty handed More

by A G
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Recommend Dealer
Yes

Other Employees Tagged: Daveed Allen

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May 16, 2026

City Volkswagen of Highland responded

Thanks for sharing your experience with your new Volkswagen Taos. We’re pleased our team listened closely to what you wanted and made sure you left with exactly what you needed. Enjoy your Taos and feel free to reach out if there’s anything else we can do. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 15, 2026

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Everyone here was very helpful, attentive, and very polite. They made the process very smooth and easy for us! More

by Norishaanne
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Larnell Pillow

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May 15, 2026

City Volkswagen of Highland responded

Thank you for choosing a used Volkswagen Atlas and letting us know how attentive and polite our team was. We’re thrilled the process felt smooth and easy for you. If there’s anything more we can do as you enjoy your Atlas, please reach out. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 13, 2026

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Another great experience at the dealership- Andy was knowledgeable and helpful . I will seek him out next time I need a new VW More

by mark@vinzant.us
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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May 13, 2026

City Volkswagen of Highland responded

What a pleasure to read this. Andy will be happy to know his knowledge and help made a difference. We look forward to assisting you again when you’re ready for your next Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 07, 2026

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We had a great experience with Andy, from start to finish. He was friendly, professional, and never made me feel pressured during the process. He answered all my questions, explained everything clearl More

by msummers
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Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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May 07, 2026

City Volkswagen of Highland responded

We’re thrilled Andy could guide you through a friendly, professional, and pressure-free process for your new Volkswagen Atlas Cross Sport. It’s great he answered all your questions and helped you find the right fit for your needs and budget. Wishing you many enjoyable miles ahead. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 04, 2026

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I’m so happy this is the dealership I chose to buy my car. Joe LeDuc was amazing!!!! More

by Aneishah313
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

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May 04, 2026

City Volkswagen of Highland responded

We’re delighted you chose us for your Volkswagen purchase. It’s wonderful to hear Joe delivered exceptional service during your buying experience. Enjoy your new vehicle and feel free to reach out if we can help with anything in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 04, 2026

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Jacob was amazing He did great getting us the car that we wanted and was very knowledgeable More

by juanychio02
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian West, Jacob Bodnar

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May 04, 2026

City Volkswagen of Highland responded

It’s great to hear that Jacob guided you to the perfect Volkswagen Taos with his expertise. Enjoy every drive and we look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 04, 2026

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I have purchased many cars and the thing that sets Volkswagen of Highland apart is Joe DeLuc. He is the ONLY reason we purchased today. Amazing Customer Service More

by gwensh527
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc, Larnell Pillow, Clemente Garibay

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May 04, 2026

City Volkswagen of Highland responded

How rewarding to know Joe made your new Tiguan purchase so special. We’re delighted he provided the attentive service that led you to choose today. Enjoy your new vehicle and thank you for the fantastic review. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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