James Thomas
James Thomas at City Volkswagen of Highland

James Thomas

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.8
324 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

3 yrs, 6 mos

Industry Experience

28 yrs, 8 mos

4.8

324 Reviews

Write a Review

324 Reviews of James Thomas

November 12, 2026

Dealership Rating
Employee Rating

Jacob was incredibly patient with me, and made sure I understood the process. I appreciated his extensive knowledge about my vehicle and the next steps I needed to take. More

by Delisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Bodnar

Nov 12, 2026

City Volkswagen of Highland responded

We're glad Jacob took the time to explain your purchase process and next steps clearly. Your kind words about his expertise with your Volkswagen Taos mean a lot to our team. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 06, 2026

Dealership Rating
Employee Rating

Loved the dealership they set me up with a down to earth salesman that made sure that I was comfortable and got me in and out as soon as possible. More

by Reggiehallz9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Dennis

Nov 06, 2026

City Volkswagen of Highland responded

We're happy our sales associate helped you feel at ease and kept your purchase moving promptly. Enjoy your Volkswagen Atlas, and thank you for choosing our team! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 04, 2026

Dealership Rating
Employee Rating

I had such a wonderful experience purchasing my new car! My salesman was absolutely awesome from start to finish. He was friendly, knowledgeable, patient, and genuinely made the entire process enjoyabl More

by CT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Moises Alvarez

Nov 04, 2026

City Volkswagen of Highland responded

Your recommendation means a great deal to our team. We’re delighted our sales associate gave you the guidance and time to enjoy purchasing your new Volkswagen Atlas without feeling pressured or rushed. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 03, 2026

Dealership Rating
Employee Rating

Was a process but thanks to Joseph and James they managed to put me in something that I actually liked and did not get pushy vibes from either one of them. I’d definitely recommend coming here to get what yo More

by Tirtir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

Nov 04, 2026

City Volkswagen of Highland responded

For your second vehicle with James, we're happy you found a new Volkswagen Jetta that felt right for you. We appreciate your recommendation and are glad James and Joe helped you explore your options without pressure. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 30, 2026

Dealership Rating
Employee Rating

Joseph was amazing to work with and really put in the work to get me the best deal possible More

by hawkfan0511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

Oct 30, 2026

City Volkswagen of Highland responded

We're glad you enjoyed working with Joe on your used Volkswagen Atlas Cross Sport purchase. Your recognition of his dedication means a lot to our team. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 29, 2026

Dealership Rating
Employee Rating

With this being the first vehicle I financed, I was hoping for a better experience honestly. There was a bit of confusion when it came to pricing but that was resolved. Kaleb was nice but his product k More

by TaylorS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kaleb Dennis

Oct 30, 2026

City Volkswagen of Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 29, 2026

Dealership Rating
Employee Rating

Great service open minded able to lessen and assist on our needs driving out with a good used car More

by FLAVIOLOPEZ33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Dennis , Nick Ferguson

Oct 29, 2026

City Volkswagen of Highland responded

We’re happy our team took the time to understand your needs and assist with your used Subaru Ascent purchase. Thank you for the five star rating! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 20, 2026

Dealership Rating
Employee Rating

I had a great experience working with Andy. He was friendly and easy. He made everything simple and stress-free, answered my questions, and never made me feel pressured. It’s refreshing to work More

by robert46368
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Oct 20, 2026

City Volkswagen of Highland responded

Your praise for Andy’s friendly, pressure-free approach really resonates with us. Hearing that buying your new Volkswagen Tiguan felt simple and stress-free means a lot to our team. We’re honored you’d recommend Andy and our store to anyone looking for a vehicle. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 10, 2026

Dealership Rating
Employee Rating

fast and very helpful easy process take care of thier coustomer got great service will shop again More

by ORLANDOWILLIAMS18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Sam Lotta, Alex Ortiz , Daveed Allen

Oct 10, 2026

City Volkswagen of Highland responded

We’re glad purchasing your Volkswagen Atlas was quick and straightforward. Your kind words and intent to shop with us again mean a lot to our team. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 21, 2026

Dealership Rating
Employee Rating

Lameshia was very professional and straightforward. We contacted them and was taken care of upon arrival. More

by Monty B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

Sep 21, 2026

City Volkswagen of Highland responded

We’re glad Lameshia could guide you through your Volkswagen Jetta purchase with clarity and professionalism. Our team is pleased we could take care of everything as soon as you arrived. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

1
...

Dealership Inventory (189 Vehicles)

used 2026 Volkswagen Tiguan car, priced at $27,268
2026 Volkswagen Tiguan
used
Pure White exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $43,912
2026 Volkswagen Atlas Cross Sport
new
Pure Gray exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Golf GTI car, priced at $32,972
2026 Volkswagen Golf GTI
new
Slate Blue Metallic exterior
Automatic
Front-wheel Drive
used 2025 Volkswagen Taos car, priced at $26,818
2025 Volkswagen Taos
used
Deep Black exterior
Automatic
All-wheel Drive
used 2025 Audi Q5 car, priced at $40,268
2025 Audi Q5
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $51,089
2026 Volkswagen Atlas Cross Sport
new
Deep Black Pearl exterior
Automatic
All-wheel Drive