James Thomas
James Thomas at City Volkswagen of Highland

James Thomas

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.8
291 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

3 yrs, 2 mos

Industry Experience

28 yrs, 4 mos

4.8

291 Reviews

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291 Reviews of James Thomas

July 07, 2026

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Great deal great value very polite. Fast and accurate service timely and attentive service outstanding More

by audi357
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Recommend Dealer
Yes
Jul 07, 2026

City Volkswagen of Highland responded

It’s wonderful to hear that our team provided polite, fast, and precise service for your used Chevrolet Tahoe. We’re glad the deal and value exceeded your expectations. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 03, 2026

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Everyone in the dealership was friendly and helpful. Would recommend to anyone looking for a VW More

by Strott
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Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Chris Smith

Jul 03, 2026

City Volkswagen of Highland responded

It’s wonderful to know our team provided a friendly and helpful experience for you. We’re glad you’re enjoying your new Volkswagen Tiguan and appreciate your recommendation to other VW shoppers. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 30, 2026

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Andy made what’s usually a stressful process feel effortless. He was patient, knowledgeable, and genuinely helpful from day one through my entire month-long decision process. No matter what question More

by kilarson
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Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Jun 30, 2026

City Volkswagen of Highland responded

We’re thrilled that Andy could make each step feel effortless and provide answers throughout your month-long decision process. Congratulations on your new Volkswagen Jetta GLI and thank you for recommending Andy to others. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 28, 2026

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Friendly, easy communication with staff. Andy was pleasant to work with. Love the car. Will recommend to others. More

by rlidston
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Jun 28, 2026

City Volkswagen of Highland responded

Thank you for sharing your positive experience with Andy and our team. We’re thrilled to hear you love your new Volkswagen Jetta GLI. We appreciate your recommendation. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 27, 2026

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Great customer service, very well versed and detailed with their vehicles and services offered. It was a great pleasure working with all the staff @ City VW More

by Luis.m.salado
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Recommend Dealer
Yes

Other Employees Tagged: Brian West, Rolando Pena

Jun 28, 2026

City Volkswagen of Highland responded

We’re delighted our team’s expertise and detailed explanations made your experience enjoyable. Thank you for recognizing our service knowledge and support. Enjoy your new Volkswagen and let us know if you’d like assistance in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 27, 2026

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Clean, organized, professional, pleasant employees. Walking in first impression is clean and friendly. Vehicle’s are clean and parking lot is very organized. More

by jessicalepe27
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Recommend Dealer
Yes

Other Employees Tagged: Brian West, Rolando Pena

Jun 28, 2026

City Volkswagen of Highland responded

It’s wonderful to hear our showroom made a positive impression and our team maintained a professional atmosphere. Thank you for highlighting our attention to cleanliness and organization in both the vehicles and parking area. We look forward to welcoming you back soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 25, 2026

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Both Lemeshia Rogers & Brian, the Manager went above and beyond to accommodate us in our purchase. We are very happy about our experience More

by bni9901
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Brian West

Jun 26, 2026

City Volkswagen of Highland responded

We’re delighted Lameshia and Brian went above and beyond to accommodate you in purchasing your new Volkswagen Tiguan. Enjoy every drive in your Tiguan. If you need anything, just let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 19, 2026

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Joseph Leduc was a great consultant. He took time to make sure I got a great deal. I highly recommend Joe to any first time Volkswagen buyer. More

by brandon.willis_08
Sales Price Transparency
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Recommend Dealer
Yes
Jun 19, 2026

City Volkswagen of Highland responded

We’re glad Joe provided attentive service and secured a great deal on your used Volkswagen. Thank you for recommending him to first-time Volkswagen buyers. We look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 18, 2026

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It was a pleasure meeting and working with Joe at VW Highland! He explained and welcomed us, ensuring we were never pressured with our decisions. I highly recommend Joe to any first time or returning ve More

by Saadiqa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2026

City Volkswagen of Highland responded

Knowing that Joe guided you through a no-pressure visit is wonderful to hear. Thank you for recommending him. Enjoy your Volkswagen, and we hope to welcome you back soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 17, 2026

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Employee Rating

What can I say Joesph LeDuc did his BIG ONE! !!!! He was friendly, honest, respectful, and so many more things. He went above and beyond to make sure I was leaving with a car. He never hassled me More

by Jacqueline.ivery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian West, Joe LeDuc

Jun 17, 2026

City Volkswagen of Highland responded

We’re thrilled Joe provided friendly, honest service and ensured everything fit your budget and needs. Thank you for choosing a Volkswagen Taos and sharing your experience. Enjoy your new Taos and we look forward to assisting with your next purchase. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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