Roman Caperna

I could hardly believe what the Financing guy said to me. His name is Eli. He told me that I didn't have a choice.. I had to purchase the 10 year warranty. I should have left at that moment. It is not requir His name is Eli. He told me that I didn't have a choice.. I had to purchase the 10 year warranty. I should have left at that moment. It is not required. I felt I was being bullied. He also told me I would receive 300.00 for the gap insurance. That was a lie.. I received only 119.00. He is the financial guy , he doesn't know his numbers. He is a liar.. do not trust this guy. He would not return my calls at all. If you deal with him turn your phone recorder on . More

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If anyone has ever seen the movie Fargo, dealers always tend to say, “let me take this to my boss, then we’ll see what we can do.” Then the dealer goes into the boss’ office and says things like, “Hey, yo tend to say, “let me take this to my boss, then we’ll see what we can do.” Then the dealer goes into the boss’ office and says things like, “Hey, you see that game on Sunday?” “Oh, yeah, I think they really have a shot this year.” Then the dealer comes back and says, “You know, if you can put down three to five thousand dollars down, we can probably get that payment right where you want it.” Regardless, Joe’s customer service was on point, never pressured me. All the employees were friendly. Customer service is what sells and Joe and every peripheral employee were very pleasant. Taking the deal or not, can you walk away? That’s up to the buyer. Joe and the others were outstanding. The finance guy upstairs was really cool too. I give my recommendation to Venice Toyota. (Feel free to edit the dealership’s name if I got it wrong.) —-Andrew A. Fort Myers, Fl. More

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My wife and I were on vacation when the air conditioning went out. We found Venice Toyota and they were able to get our vehicle in to check out the problem and fix it the same day. We are not in the market went out. We found Venice Toyota and they were able to get our vehicle in to check out the problem and fix it the same day. We are not in the market for a new vehicle but if you are, go see the people at Venice Toyota. They will make it a great experience for you. Thank you Venice Toyota. More

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I’ve purchased at least five vehicles from this dealership in Venice, Roman and the service team are the best in the state. dealership in Venice, Roman and the service team are the best in the state. More

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Been dealing with Venice Toyota for many years. Came to the area with a Venza and had all servicing done there. Then bought a Highlander there and continued the service. Staff is professional an Came to the area with a Venza and had all servicing done there. Then bought a Highlander there and continued the service. Staff is professional and friendly. Work was always done well and quickly. Prices are similar to other dealers. More

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Roman always takes good care of me. Would never go anywhere else. Service and speed in purchasing my new Crown was less than an hour. Thanks you for exceptional service . Would never go anywhere else. Service and speed in purchasing my new Crown was less than an hour. Thanks you for exceptional service . More

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We had an amazing experience at Venice Toyota! The customer service was fantastic! Everyone was personable and understanding. The customer service was fantastic! Everyone was personable and understanding. More

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As usual at Venice, Toyota service department specifically George is the best of the best specifically George is the best of the best More

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i received a fair price, the sales people werent too pushy, interest rate sold car pushy, interest rate sold car More

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The job was completed before schedule with a perfect finish and personnel attention to all the details finish and personnel attention to all the details More

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