Dealership Experience
20 yrs, 2 mos
Languages Spoken
Russian
437 Reviews
Write a Review437 Reviews of Roman Zeltser
July 14, 2013
I called a few Infiniti dealers when looking for a new G37x lease. I knew what color combo I wanted-- which was rare. First off, Roman was great to deal with. Always easy to get in touch with, honest, str G37x lease. I knew what color combo I wanted-- which was rare. First off, Roman was great to deal with. Always easy to get in touch with, honest, straightforward. It was a total, no xx transaction. He gave me the best price right off, was honest that he didn't have my exact color combo, but had a close one. He said he'd search for the exact match. Ok. He ultimately didn't locate it (nobody did), but he did hold the close match for me the entire time-- with no deposit. In fact, he never took a deposit. I can't stress enough how easy and pleasant he made the transaction. Two thumbs up for Roman. Once my lease is over, I'll definitely be back. More
March 10, 2013
Kings Infiniti Salesman Roman Zeltser was informative and polite. He took the time to thoroughly go over all the vehicle features for me upon delivery. I felt comfortable throughout my delivery, my purchase polite. He took the time to thoroughly go over all the vehicle features for me upon delivery. I felt comfortable throughout my delivery, my purchase was pressure free and a very pleasant experience. More
Other Employees Tagged: Roman zest ser
January 24, 2013
what a great experience! went shopping 4 a car with my wife, merely looking...then a well mannered, nicely dressed man approached us and offered his assistance…not pushy, but well versed in product knowle wife, merely looking...then a well mannered, nicely dressed man approached us and offered his assistance…not pushy, but well versed in product knowledge and the right amount of customer care turned my just looking to thank you 4 selling me the best car i ever owned (jx35) if ur in the market for a great (7 passenger) car/suv u must test drive the jx35 and if ur looking for a great deal u must visit kings Infiniti in brooklyn and work w/Roman. AND to add the icing on the cake…i needed air in one of my tires so i took my new jx35 to the Infiniti service ctr on coney island ave in brooklyn and the moment i pulled into the service area the staff (MUST SEE MIKE!) greeted me like i was royalty, they not only addressed my needs but made sure i was comfortable in their waiting lounge and washed my car as well…..WHAT CAN I SAY….cant wait to get another Infiniti…i know right where I'm going!!!! More
Other Employees Tagged: Roman Z.
January 24, 2013
As of October upon until the end of 2012, I was a proud owner of an used 2009 G37X which I'd purchased from Kings Nissan. However I lost my beautiful car in the aftermath of Hurricane Sandy; as my car was owner of an used 2009 G37X which I'd purchased from Kings Nissan. However I lost my beautiful car in the aftermath of Hurricane Sandy; as my car was totaled and so I was without a car to get around; now I have to start searching for a new car. The first place I looked at was some place more inland that wasn't affected by the storm as NYC, NJ, Long Island, you get where I'm going with this story. I basically reached out to dealerships that was less likely to have been impacted by the Hurricane Sandy, therefore I felt more comfortable to buy a car from that region of the U.S. But one day, I decided to try an Automotive Sale website called Truecars.com and I started to narrow down my search closer to within the tri-state area. I sorted after an used G37x throughout many different Infiniti Dealerships but none had the model car, color, packages and mileages that I desired. So know I started looking for a new car through the website: "http://www.Truecars.com," throughout the site I was able to obtain a great price quote for a brand new G37Xs that exhibited all the packages, features and color I wanted, from a dealership called "Kings Infiniti." I contacted the dealship and was put in contact with a great salesman name "Roman" I wish I remember his entire name but the man was awesome, he adhered to my needs and concerns, after all I'm not a gullible buyer; their was some serious negotiation but Roman delivered in the end. First he kept me update with the car search, located my car, threw in some perks, took care of the paper works as he should but he did so with great customer service and made sure my car was clean and shiny when it was time fro me to pick it up, the sales transaction was effortless! The smell of a new car :-) Thanks to Roman and Kings Infiniti, including the service dept as they've always attending to my issue when I had my previous car and made sure that car was functioning better before exiting. More
Other Employees Tagged: Roman
January 24, 2013
This dealer was one of the few that responded to my Internet search for a particularly hard-to-find model without trying to steer me to a higher-priced version or a different model altogether. They off Internet search for a particularly hard-to-find model without trying to steer me to a higher-priced version or a different model altogether. They offered me a very good price on one vehicle that they had in stock, and when I asked them to find the same vehicle in a slightly different configuration they found one for me that was still in transit from Japan and stuck to the original price. I was able to close the deal with roman with out having to speak to any other associate! More
Other Employees Tagged: roman
January 17, 2013
I leased a 2013 EX37 from Roman, and he was just a pleasure to work with. He got me a great deal on the EX and he even took my old 2009 335XI back to BMW for me. I am looking forward to the next 3 yea pleasure to work with. He got me a great deal on the EX and he even took my old 2009 335XI back to BMW for me. I am looking forward to the next 3 years in my new Infiniti and will be back in 2016 for the next one.Great customer service and dedication, I would recommend Kings Infiniti, the experience definitely exceeded my expectation. More
Other Employees Tagged: Roman
January 15, 2013
In mid Dec I was looking to lease a G37 ,So i visited 3 dealers to compare pricing and by far kings infiniti had the best price,treated me with respect,what Roman said would be my lease payment was my pa dealers to compare pricing and by far kings infiniti had the best price,treated me with respect,what Roman said would be my lease payment was my payment,that was very important to me compared to other dealers "Games" they play.I would recommend kings to everybody for a hassle free experience. More
Other Employees Tagged: Roman