Dealership Experience
22 yrs, 1 mo
Languages Spoken
Russian
582 Reviews
Write a Review582 Reviews of Roman Zeltser
July 11, 2014
Great lease experience...cheaper then anywhere nearby Quoted lowest possible lease anywhere in the area and followed through on price...GREAT overall experience....Natasha was phenomenal over the phone an Quoted lowest possible lease anywhere in the area and followed through on price...GREAT overall experience....Natasha was phenomenal over the phone and then Roman followed up with exceptional overview of the car upon delivery More
Other Employees Tagged: Natasha Kingston
June 11, 2014
Great car buying experience I was in the market to lease an Infiniti QX60 and was looking for a specific color and certain features. Upon contacting several dealers it proved to I was in the market to lease an Infiniti QX60 and was looking for a specific color and certain features. Upon contacting several dealers it proved to be difficult to find the car I wanted. At one point, one of the dealerships told me that I was not going to find the car because there were none in the market. But Kings Infiniti came to the rescue. In a day or so, I received a phone call from Natasha letting me know that they had the vehicle available. We were able to negotiate a deal over the phone. I was weiry about signing on the dotted line before actually seeing the vehicle. Natasha gave me the courtesy of extending the deal for a few days until I was able to go to the dealer and take a look at the car. Sure enough it was the car I wanted and I went ahead with my purchase. Natasha was extremely helpful answering all my questions and going the extra mile to make my car buying experience a pleasurable one. Upon picking up the car, I was introduced to Roman Zeltser who had all the paperwork ready for me to sign and proceeded to give me a tutorial on the vehicle before I went on the road. He was very informative and reassuring. Roman and Natasha have both followed up with me to make sure I was comfortable with the car and if I had any questions. Kudos for Kings Infiniti. Keep up the good work! More
Other Employees Tagged: Natasha Kingston
June 09, 2014
Sales Roman was not only very professional but very straight forward. He worked around my schedule with no hesitations. He was very patient with me while Roman was not only very professional but very straight forward. He worked around my schedule with no hesitations. He was very patient with me while I tried to figure out what worked best for me in regards to my budget. Overall, it was great doing business with him. I will definitely look for him when my current lease expires. More
January 29, 2014
I leased an Infiniti G37x in Oct/2010 from Roman who was a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or le a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or lease a new car. This time he gave me a better deal than the last car though still not the best I expected so I rated 4. I am expecting Roman will give me the best deal 3 years from now for my 3rd Infinite car so I can rated 5 on the price as well. Overall, a great sales at a great car dealer in NYC. More
January 28, 2014
I recently leased the Infiniti Q50, my Fifth different Infiniti, it was awesome experience working with Natasha and Roman. Negotiated the entire deal over the phone, and Natasha went out of her way to ens Infiniti, it was awesome experience working with Natasha and Roman. Negotiated the entire deal over the phone, and Natasha went out of her way to ensure that i was happy with the details down to the color she suggested. Loved working with Roman as he goes ot of his way to make sure that i was comfortable with all of the different technology and innovations in the vehicle. The whole experience was great, seamless from begining to end. I would definitely recommend Kings Infinit and Roman and Natasha. ill be back for all of my car needs! More
Other Employees Tagged: Natasha Kingston
July 15, 2013
I called a few Infiniti dealers when looking for a new G37x lease. I knew what color combo I wanted-- which was rare. First off, Roman was great to deal with. Always easy to get in touch with, honest, str G37x lease. I knew what color combo I wanted-- which was rare. First off, Roman was great to deal with. Always easy to get in touch with, honest, straightforward. It was a total, no BS transaction. He gave me the best price right off, was honest that he didn't have my exact color combo, but had a close one. He said he'd search for the exact match. Ok. He ultimately didn't locate it (nobody did), but he did hold the close match for me the entire time-- with no deposit. In fact, he never took a deposit. I can't stress enough how easy and pleasant he made the transaction. Two thumbs up for Roman. Once my lease is over, I'll definitely be back. More
March 11, 2013
Kings Infiniti Salesman Roman Zeltser was informative and polite. He took the time to thoroughly go over all the vehicle features for me upon delivery. I felt comfortable throughout my delivery, my purchase polite. He took the time to thoroughly go over all the vehicle features for me upon delivery. I felt comfortable throughout my delivery, my purchase was pressure free and a very pleasant experience. More
Other Employees Tagged: Roman zest ser
January 25, 2013
what a great experience! went shopping 4 a car with my wife, merely looking...then a well mannered, nicely dressed man approached us and offered his assistance…not pushy, but well versed in product knowle wife, merely looking...then a well mannered, nicely dressed man approached us and offered his assistance…not pushy, but well versed in product knowledge and the right amount of customer care turned my just looking to thank you 4 selling me the best car i ever owned (jx35) if ur in the market for a great (7 passenger) car/suv u must test drive the jx35 and if ur looking for a great deal u must visit kings Infiniti in brooklyn and work w/Roman. AND to add the icing on the cake…i needed air in one of my tires so i took my new jx35 to the Infiniti service ctr on coney island ave in brooklyn and the moment i pulled into the service area the staff (MUST SEE MIKE!) greeted me like i was royalty, they not only addressed my needs but made sure i was comfortable in their waiting lounge and washed my car as well…..WHAT CAN I SAY….cant wait to get another Infiniti…i know right where I'm going!!!! More
Other Employees Tagged: Roman Z.
January 24, 2013
As of October upon until the end of 2012, I was a proud owner of an used 2009 G37X which I'd purchased from Kings Nissan. However I lost my beautiful car in the aftermath of Hurricane Sandy; as my car was owner of an used 2009 G37X which I'd purchased from Kings Nissan. However I lost my beautiful car in the aftermath of Hurricane Sandy; as my car was totaled and so I was without a car to get around; now I have to start searching for a new car. The first place I looked at was some place more inland that wasn't affected by the storm as NYC, NJ, Long Island, you get where I'm going with this story. I basically reached out to dealerships that was less likely to have been impacted by the Hurricane Sandy, therefore I felt more comfortable to buy a car from that region of the U.S. But one day, I decided to try an Automotive Sale website called Truecars.com and I started to narrow down my search closer to within the tri-state area. I sorted after an used G37x throughout many different Infiniti Dealerships but none had the model car, color, packages and mileages that I desired. So know I started looking for a new car through the website: "http://www.Truecars.com," throughout the site I was able to obtain a great price quote for a brand new G37Xs that exhibited all the packages, features and color I wanted, from a dealership called "Kings Infiniti." I contacted the dealship and was put in contact with a great salesman name "Roman" I wish I remember his entire name but the man was awesome, he adhered to my needs and concerns, after all I'm not a gullible buyer; their was some serious negotiation but Roman delivered in the end. First he kept me update with the car search, located my car, threw in some perks, took care of the paper works as he should but he did so with great customer service and made sure my car was clean and shiny when it was time fro me to pick it up, the sales transaction was effortless! The smell of a new car :-) Thanks to Roman and Kings Infiniti, including the service dept as they've always attending to my issue when I had my previous car and made sure that car was functioning better before exiting. More
Other Employees Tagged: Roman
January 24, 2013
This dealer was one of the few that responded to my Internet search for a particularly hard-to-find model without trying to steer me to a higher-priced version or a different model altogether. They off Internet search for a particularly hard-to-find model without trying to steer me to a higher-priced version or a different model altogether. They offered me a very good price on one vehicle that they had in stock, and when I asked them to find the same vehicle in a slightly different configuration they found one for me that was still in transit from Japan and stuck to the original price. I was able to close the deal with roman with out having to speak to any other associate! More
Other Employees Tagged: roman

