Dealership Experience
22 yrs, 1 mo
Languages Spoken
Russian
582 Reviews
Write a Review582 Reviews of Roman Zeltser
June 15, 2016
Great experience buying a new car. It was my first time buying a new car. The whole experience from the minute we walked into the dealership and were greeted by salesperson Roman It was my first time buying a new car. The whole experience from the minute we walked into the dealership and were greeted by salesperson Roman till the moment two weeks later when we drove away on a new Infiniti QX50 was a pleasant and very satisfying. Roman was very knowledgeable and patient and was able to answer all our questions, both technical regarding a car and about financing. He recommended the trim level that is best for us and did not try to offer any unneeded extras. After a first visit we exchanged several Emails and he replied almost immediately even well after working hours. We got the car we were looking for: the color and options and the price was exactly as was agreed upon, no extra / hidden charges. I like the car very much and if not Roman I would probably drive a different one. More
June 05, 2016
Buddy gave superior quality customer service, and salesmansh I give them a ten make sure you ask for Buddy. Superior quality salelesperson. Great car and value for your buck. Leased the JX35 previous now we're i I give them a ten make sure you ask for Buddy. Superior quality salelesperson. Great car and value for your buck. Leased the JX35 previous now we're in the QX60, love this car even more. More
Other Employees Tagged: Buddy Naipaul
April 08, 2016
Thanks Roman We greatly appreciate all Roman did to facilitate our leasing. If not for his help it would not have been done. We have dealt with him 3 times and eac We greatly appreciate all Roman did to facilitate our leasing. If not for his help it would not have been done. We have dealt with him 3 times and each time it has been a wonderful experience. More
September 17, 2015
Great Deaership, service and stuff I usually don't write reviews but I have to share this wonderful buying experience at this dealership. I stop by at the dealership to take a look at Q I usually don't write reviews but I have to share this wonderful buying experience at this dealership. I stop by at the dealership to take a look at Q50. Tim was very helpful and patient in answering all my questions and concerns. The price that I got for Brand new Q50 couldn't be refused. Also during my visit I had a pleasure to speak to a general manager Rigaud to modify some terms. What ever was promised to me was completed within given time frame and no running around. Financial representative Roman didn't waste my time in trying to sell me any stuff that I don't need. The whole buying experience from start to finish was a pleasure and I'm really enjoying my new car. If you looking for a new car do yourself a favor and give this guys a chance. I leased many cars before from different dealerships and this would be the best so far. Thank you Kings Infiniti More
Other Employees Tagged: Rigaud Simon, Tim Khorzov
August 19, 2015
Great experience I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchas I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchased it to ask some questions and everybody was so happy to help. Great experience! More
Other Employees Tagged: Buddy Naipaul , Rigaud Simon
June 23, 2015
One of the best dealerships I've ever been to I was in the market looking for a Q50 right before the memorial day weekend and I was actually already talking to an online rep from Kings infiniti be I was in the market looking for a Q50 right before the memorial day weekend and I was actually already talking to an online rep from Kings infiniti before that weekend. I visited the dealership on the 30th of May. Before that visit, I made few stops at two other infiniti dealerships (Infiniti of Bayside and Manhasset Infiniti). The service at Queens infiniti was great but their deals weren't working for me. The service at Mahasset Infiniti was pure junk but they had the deals I liked. I took a leap of faith and waited another day to visit Kings. I am so glad I took that step! The atmosphere is little slow at this dealership and its not as big of a dealership as the other two so I was little worried if anyone would help me properly. Believe it or not, I got both the BEST deal and also the BEST service at this place. I was helped by Mr. Zeltser. He is a 'straight get to the point' kind of person and at that point that is really what I wanted. He told me everything straight forward and what deals they have and what they can offer and VOILA! I made the deal the same day. I am extremely lucky to have come to this dealership and meet Mr. Zeltser. His knowledge as well as his customer service skills really differentiated him amongst others in the other dealerships. Thank you very much for the service and I will highly recommend everyone to go this place for all their Infiniti needs. I know people prefer something nearer to their house but believe me, if you want the best deals and the best service, make the small trip to this dealership. You will NOT be dissapointed. More
January 26, 2015
friendly and very helpful. I would definitely send my frien I had a great experience with Roman Zelda terms and Natasha Kingston, I would definitely recommend my friends and family to these to. Thank you I had a great experience with Roman Zelda terms and Natasha Kingston, I would definitely recommend my friends and family to these to. Thank you More
Other Employees Tagged: Natasha kingston
December 01, 2014
Comfortable Very friendly and relaxed dealership. No pressure at all! The salesmen and management did everything they could to get me and my wife the best deal. T Very friendly and relaxed dealership. No pressure at all! The salesmen and management did everything they could to get me and my wife the best deal. They also answered all our questions and called us to see how everything was going with the car. Infiniti has great cars! I recommend everyone to come to this dealership More
Other Employees Tagged: Rigaud Simon
August 12, 2014
Customer Best experience ever,I would definitely recommend anyone to go buy their car over there.great customer services,they work with you through the whole a Best experience ever,I would definitely recommend anyone to go buy their car over there.great customer services,they work with you through the whole application.great team support to help you with your decisions..i just bought my Q50 infinity 2014,trade my G35 2004..love it !!!!! Runnin great!!! More
Other Employees Tagged: Rigaud Simon
August 05, 2014
Excellent price and service Just purchased Infiniti QX60, traded in my 2007 Lexus GS350 and 2009 Mini Cooper S. Great experience dealing with Roman; make sure you ask for Roman, Just purchased Infiniti QX60, traded in my 2007 Lexus GS350 and 2009 Mini Cooper S. Great experience dealing with Roman; make sure you ask for Roman, he''ll give you the price you can't refuse because the price is lower than TRUECAR.COM. Service is excellent, no BS, straight to the point. More

