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Ron Allen
Ron Allen at Shottenkirk Fort Madison

Ron Allen

Service Manager

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

4.4
61 Reviews
4.4

61 Reviews

Write a Review

61 Reviews of Ron Allen

February 04, 2026

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Employee Rating

Great response to small problems. Always Courteous. Answered all questions. Responsive. Will return when necessary More

by janyat48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Jennings

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Feb 04, 2026

Shottenkirk Fort Madison responded

Thank you for recognizing our prompt attention to those minor issues and for highlighting how courteous and responsive our team was. We’re glad Ron could answer all your questions during the service on your GMC Sierra 1500. We look forward to assisting you again whenever you need us.

December 03, 2025

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Employee Rating

Shottenkirks does a great job & the staff is so friendly and helpful! I will definitely be back! More

by clwilkens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Richardsen

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Dec 04, 2025

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

November 24, 2025

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Employee Rating

Always good service when I go there. Very knowledgeable staff and all have a very cheerful approach. More

by Bobparker2361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Jamie Mason

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Nov 24, 2025

Shottenkirk Fort Madison responded

Thanks for sharing about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 23, 2025

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Employee Rating

Shottenkirks serviced my Silverado and rotated tires in a timely manner. And I was able to use my points on my G.M. card to pay More

by mcwilson75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

Shottenkirk Fort Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 15, 2025

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Employee Rating

Joanna was my service advisor and she was very thorough. She didn’t pressure me into up sales and was very accommodating. I’ll be back for sure!! More

by badker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joann

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Oct 15, 2025

Shottenkirk Fort Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Fort Madison. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 18, 2025

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Employee Rating

Truck needed a turbo charger, worked me in and was on my way in two days. Kept me informed and updated at all times. Quality service. More

by mattleys57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Richardsen

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Sep 19, 2025

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 09, 2025

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Employee Rating

Service guy was top notch! They were timely!! I woukd gp back. Good experience here! More

by BFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2025

Shottenkirk Fort Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 07, 2025

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Employee Rating

I have a part that keeps falling off of my car on my 2024 car and they act like I’ve done something when they admitted that it’s a design flaw they act like I’ve hit something and treat me like I’m a dumb wo More

by reedmindy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 10, 2025

Shottenkirk Fort Madison responded

We're sorry to hear about your experience, Mindy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact us at (319) 313-2019 and ask for one of our managers.

July 02, 2025

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Employee Rating

I have been dealing with Shottenkirk for years, always treat me very well. The whole team works well together and they make sure you’re satisfied and happy! Will be coming back! More

by mjlorusso.grogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Sanders, Keith Harris, Tanner Hocker

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Jul 06, 2025

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

November 08, 2024

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Employee Rating

Great service and was attentive to the questions that was asked about our car needs More

by mboeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

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