Check out Ron Allen's reviews on DealerRater

September 09, 2025

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Service guy was top notch! They were timely!! I woukd gp back. Good experience here! They were timely!! I woukd gp back. Good experience here! More

by BFARMS

Service Price Transparency

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Recommend Dealer

Yes

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Sep 09, 2025 -

Shottenkirk Fort Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 07, 2025

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I have a part that keeps falling off of my car on my 2024 car and they act like I’ve done something when they admitted that it’s a design flaw they act like I’ve hit something and treat me like I’m a dumb wo car and they act like I’ve done something when they admitted that it’s a design flaw they act like I’ve hit something and treat me like I’m a dumb woman. I’m not happy. More

by reedmindy3

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Recommend Dealer

No

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Sep 10, 2025 -

Shottenkirk Fort Madison responded

We're sorry to hear about your experience, Mindy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact us at (319) 313-2019 and ask for one of our managers.

July 02, 2025

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I have been dealing with Shottenkirk for years, always treat me very well. The whole team works well together and they make sure you’re satisfied and happy! Will be coming back! treat me very well. The whole team works well together and they make sure you’re satisfied and happy! Will be coming back! More

by mjlorusso.grogan

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Cathy Sanders, Keith Harris, Tanner Hocker

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Jul 06, 2025 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

November 08, 2024

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Great service and was attentive to the questions that was asked about our car needs asked about our car needs More

by mboeding

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Nov 11, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

October 19, 2024

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Very good service. Done in a TIMELY matter. Best prices around. Their parts department is the best in the world. Done in a TIMELY matter. Best prices around. Their parts department is the best in the world. More

by AFEDLER5801

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Brad Richardsen , Brittney McConnell, Kurt

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Oct 21, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 12, 2024

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Great place - people are great to work with. As traded with Shottenkirk because of this service. As traded with Shottenkirk because of this service. More

by RACING1957

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jamie Mundth, Jamie Mason, Kevin Lopez, Brad Richardsen , Mercedes

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Sep 13, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

August 12, 2024

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Employee Rating

The service was complete. However, I asked that they check on an alignment and it was not communicated back to me if the alignment was needed and what the cost would be to my However, I asked that they check on an alignment and it was not communicated back to me if the alignment was needed and what the cost would be to my surprise I went to pick up my vehicle had been done with a hefty price to go along with it. It would’ve been appropriate for the dealership to notify me prior to providing the service and let me know the cost and also that in line that was needed More

by JSJGORDON

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Kurt Jennings

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Aug 13, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

August 04, 2024

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Fast,thorough, friendly andconsiistant. They take care of you!! Gives options and advise!! I'll be back! They take care of you!! Gives options and advise!! I'll be back! More

by RVWILSON29

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jamie Mundth, Chris Buster, Jamie Mason, Randy Thompson, Kris Pauly, Mike Wilson, Cathy Sanders, Tom Washburn , Brittney McConnell

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Aug 13, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

July 23, 2024

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Employee Rating

They were able to get me in quick and sort out the issue I was having. Great communication from staff. I was having. Great communication from staff. More

by jleyh92

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kurt

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Jul 24, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

June 07, 2024

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Excellent service always in a timely manner, I will never take a vehicle to a deery service center take a vehicle to a deery service center More

by MJAMES853

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kris Pauly, Brad Richardsen

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Jun 12, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!