Ron Austin | Page 14

Excellent service, Jessup auto plaza is the best dealer in the area. Highly recommended it. in the area. Highly recommended it. More

by Al Verified Customer Verified Customer

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Great communication - Service done on time - Very professional - Will bring my vehicle back again - Tanks professional - Will bring my vehicle back again - Tanks More

by LMARTIN120 Verified Customer Verified Customer

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My service was the best David And Savanah Did an awesome job with my hummer good job jessup!! job with my hummer good job jessup!! More

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My first service experience was awful! i waited on line for 35 minutes to check in a part was ordered for my car had i not been up against my warranty expiration date i for sure would h i waited on line for 35 minutes to check in a part was ordered for my car had i not been up against my warranty expiration date i for sure would have went somewhere else. 1 month after part was ordered i called to see if the part came in and i was advised the part has been there for 3 1/2 weeks , no one from Jessup called me to make an appointment. i had to call i was told the only person that can help me was my service advisor. unfortunately my advisor was busy i called 7 times and drove down their was 3 service advisors that were sitting there with no customers and they still couldn’t help me. i called the service manager Ron 5 times left 3 detailed message requesting a call back and he never called me back. after they install the part i will never go back k there. Jessup cadillac does not value their customers time More

by GINARASMUSSEN262 Verified Customer Verified Customer

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Stan and Ron have gone above and beyond on everything needed for my LYRIQ. They are the best service people I have ever worked with. Stan is fantastic! needed for my LYRIQ. They are the best service people I have ever worked with. Stan is fantastic! More

by Buster1234 Verified Customer Verified Customer

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I wish they offered rental cars on Saturday and Sundays so I could run errands while my car is being serviced like other places but over all. My service provider is always so kind and helpful. so I could run errands while my car is being serviced like other places but over all. My service provider is always so kind and helpful. More

by seb.banking Verified Customer Verified Customer

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Todos soy muy amables me atienden muy rápido y me lavan mi carro cada ves q lo llevo gracias mi carro cada ves q lo llevo gracias More

by ADRIANAMUNOZ0728 Verified Customer Verified Customer

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Consistent good service. Service advisors explain work being done clearly and understandably and keep customers apprised of status. Service advisors explain work being done clearly and understandably and keep customers apprised of status. More

by peteradicarlo Verified Customer Verified Customer

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Melissa goes out of her way to keep me updated on the status of my repairs and when my vehicle would be ready for pick-up. Greatful to work with people like her. status of my repairs and when my vehicle would be ready for pick-up. Greatful to work with people like her. More

by gregorycourter Verified Customer Verified Customer

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Daniel was terrible with communication after vehicle drop off. He was so hard to get ahold of. Lots of miscommunication between the techs and Daniel, and I felt like what we were told wasn’t accurate. Ron wa off. He was so hard to get ahold of. Lots of miscommunication between the techs and Daniel, and I felt like what we were told wasn’t accurate. Ron was much better at communicating with us. We appreciated Ron’s efforts and assistance. We’re hoping our vehicle doesn’t have any further problems. More

by JMC Verified Customer Verified Customer

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