The advisor(s) were very helpful. Ty is my advisor, however, the hour I arrived was their busy time and Ty’s coworker steps in to gather my information and provided the info to Ty. Afterwards Ty kept me informed throughout my vehicle repair. I can say all my visits are as the aforementioned, I find the service advisor most helpful.
The dealership was amazing the salesman the finance person and the person that got us finance friendly and customer service was fantactic and vehicle priceing
Other Employees Tagged:
We recently had an accident that totalled our brand new 2017 GMC Terrain and we wanted to get another one like it. Ron helped us fine one all the way from GA. He knew how important it was for us. Everyone at Ferman was wonderful.
"My new yukon"
Ron and Sandy have always gone out of their way to get me the vehicle I'm looking for, this is my 5th vehicle that I have purchased from them.
"How to Buy a Car "
If you dream of no hassle car buying, then choose one of the amazing Buick models, drive to Ferman Buick on Hwy 54 and speak to Ron Danielson! Actually, he may be one of the "online" customer service agents; but if he can't help you, he'll find someone who can. Better yet, go online to Ferman Buick and check out the inventory. But let me warn you, even if they don't have the exact car you want; you guessed it, they can get it for you!!! Then they'll give you a fair price, whether you want to lease or purchase. The showroom is clean and well attended. I will admit, it's not like some other showrooms, not to mention any names, which seem more like a Stepford Community, where they give you fruit infused ice water and warm cookies. But then again, who wants to spend their days in a car dealership? Also worth mentioning, who wants to negotiate their deal after they're on a cookie sugar high, for a car with an inflated price? You may never really know what you got until it's too late....can you spell Stepford....
Ferman Buick GMC is the best place to bring your GM car for any service needs! They truly are experts in everything from sales to service!
"Excellent customer service "
It was exceeding my expectations of the service i would receive and i was very satisfied with the way i was treated and helped. I
Other Employees Tagged:
Very nice people. However, driver power door lock wasn't working and I didn't notice until I was already home with the new vehicle
I was very happy with the service plus it was very fast. Come on. I want to be nice but don't have the time.
"New Yukon "
Purchased a new Yukon Denali here working with Ron. Ron was extremely professional and easy to work with. He worked with me until I got exactly the features I was looking for. Recommend working with Ron for purchasing a vehicle.