Ron Farmer | Page 2

I have always had excellent service at Serra Buick. However, this particular visit was less than spectacular. Ron wrote up the invoice for AC Delco parts and was more than helpful. When I picked up However, this particular visit was less than spectacular. Ron wrote up the invoice for AC Delco parts and was more than helpful. When I picked up the car a day later than was promised I discovered from the invoice that OEM parts had been installed. The bill was substantially more than I expected. Thankfully, when I went to pay, the receptionist suggested I use my accumulated points to pay for the repairs. I ended up paying only $81 for the oil change and repairs. This was a godsend because I am retired and on a fixed income. More

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Ron Farmer did a great job in helping me in my service visit. Clear, concise information was given and exceeding my expectation of getting me in and out in a timely fashion. Nice work! visit. Clear, concise information was given and exceeding my expectation of getting me in and out in a timely fashion. Nice work! More

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My favorite dealership service department around! These guys are the BEST and always take amazing care of me. Ron is amazing and I look forward to working with him again in the future. I also always These guys are the BEST and always take amazing care of me. Ron is amazing and I look forward to working with him again in the future. I also always have to give compliments to the service department manager, Jayson McGuire, because he is the best around and that is no exaggeration. He has always taken care of me and I could not recommend him and his team enough. Thank you all for all that you do!!! More

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Ron was very helpful with handling my car's service. He also was helpful when I needed to return the car for something that was missed. He also was helpful when I needed to return the car for something that was missed. More

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Consistently delivers excellent customer service while respecting customers’ time and needs, creating a positive and pleasant experience. respecting customers’ time and needs, creating a positive and pleasant experience. More

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Ron Farmer helped me out considerably with a check engine light issue. Set up an appointment for bringing my vehicle in. Really recommend Ron and Serra Buick. light issue. Set up an appointment for bringing my vehicle in. Really recommend Ron and Serra Buick. More

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Great dealer. Great people. Always happy with my experience whenever I come into the dealership Great people. Always happy with my experience whenever I come into the dealership More

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The service department was great! All the Service advisors were attentive and my service advisor, Ron was exceptionally nice! Came in late afternoon on a Friday and they were still All the Service advisors were attentive and my service advisor, Ron was exceptionally nice! Came in late afternoon on a Friday and they were still able to service my car that day. The only suggestion I have would be to install a snack vending machine in the waiting room. The coffee machine was a very nice one with several options. Also More

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Everyone in the service department was friendly, helpful and professional - answered all my questions and addressed my concerns. I arrived on time and the service was immediately started, which iwas very m and professional - answered all my questions and addressed my concerns. I arrived on time and the service was immediately started, which iwas very much appreciated. Thank you for a very satisfied experience. More

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I brought my Buick Encore into Serra Buick to have the oil changed, tires check and general checkup. It took about two hours for all the car checks to be accomplished. The only thing that was not done is oil changed, tires check and general checkup. It took about two hours for all the car checks to be accomplished. The only thing that was not done is the car was not washed when the service was completed. More

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