Ron Hoff
Ron Hoff at Acura of Brookfield
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Ron Hoff | Page 2

Assistant Service Manager

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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110 Reviews
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110 Reviews

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110 Reviews of Ron Hoff

July 30, 2021

Dealership Rating
Employee Rating

Near my home, friendly, always solves my issues, complimentary car wash is important! Good selection for another Acura! Waiting area is always clean w/ nice selection of products! More

by gattouna
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Parker

Jul 30, 2021

Acura of Brookfield responded

Thank you for sharing this wonderful feedback.

July 29, 2021

Dealership Rating
Employee Rating

Outstanding. IService team consistently awesome. Outstanding. I Service team consistently awesome. Richard awesome in sales too. Overall professional and helpful staff a big reason why i I’ve bee More

by Tmsfyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Surges , Gary Krier , Collin

Jul 30, 2021

Acura of Brookfield responded

Thank you for sharing this incredible review about your outstanding experiences. We appreciate your continued loyalty.

July 19, 2021

Dealership Rating
Employee Rating

Clean, professional service, courteous, knowledgeable, timely, Thanks for the wonderful customer service. Could not have done it without you. You made me happy. 25 words More

by jpeschman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 20, 2021

Acura of Brookfield responded

Thank you for the feedback from your recent service. Sorry for the 25 word limit.

Jul 20, 2021

jpeschman responded

You guys are great!

July 16, 2021

Dealership Rating
Employee Rating

Always an easy experience from start to finish! Everyone is kind and courteous. Wouldn’t go anywhere else. Thank you Brookfield Acura team 10 Stars! More

by Bonnie H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 19, 2021

Acura of Brookfield responded

Thanks for sharing this incredible review.

July 14, 2021

Dealership Rating
Employee Rating

I like the reception area and the waiting area. The service people are very friendly and knowledgeable and always have a smile All in all, a good experience More

by Monica5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier

Jul 19, 2021

Acura of Brookfield responded

We are happy to hear that you had a good experience and that you like our reception and waiting area.

July 08, 2021

Dealership Rating
Employee Rating

Quality service department and very straight-forward about what was needed for my car. They definitely will not over charge you for un needed service. More

by asmuseric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2021

Acura of Brookfield responded

Thank you for sharing this incredible review and recommendation.

July 07, 2021

Dealership Rating
Employee Rating

Overall repair service was great,however I did not agree with the fact that I had to pay a diagnostic fee for this when there was an update to the engine, and transmission that was needed. I feel that this More

by tfimac9O97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2021

Acura of Brookfield responded

Thank you for taking my call to discuss your feedback in more detail. Your feedback is very important and allows us the opportunity to approve. Again, I would like to apologize for the cleanliness of our courtesy vehicle. This certainly should have been addressed prior to your use. Respectfully, Colin Fiedler Service Manager

July 01, 2021

Dealership Rating
Employee Rating

Staff is always friendly and welcoming. Excellent work in a timely manner. I'm always able to get an appointment that works with my work schedule. We wouldn't take ours cars anywhere else! More

by JANICE.MCINTOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Surges , I don't recall her name, she was at the cashier window when i was picking up the loaner. (She used to work for Farmers) 5 stars for her too!

Jul 02, 2021

Acura of Brookfield responded

Thank you for sharing this wonderful review about your experiences with our Service Department.

July 01, 2021

Dealership Rating
Employee Rating

Fast, friendly service. Always willing to loan out a car when I need it More

by GlennGrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier

Jul 02, 2021

Acura of Brookfield responded

We appreciate the feedback.

Jul 02, 2021

GlennGrant responded

Fast, friendly service

June 24, 2021

Dealership Rating
Employee Rating

Very helpful. They take care their customers professionally. Everything just prefect. I will be coming back for more service at Acura Dealer for helps.. thanks More

by Vue Thao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2021

Acura of Brookfield responded

Thanks for sharing this great review.

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