"Staff was knowledgeable and courteous. All in all a..."
Staff was knowledgeable and courteous. All in all a pleasant experience! Would gladly recommend Victory to everyone. I will definitely return for any future automotive needs
"Wonderful experience! Mary was a pleasure to work with...."
Wonderful experience! Mary was a pleasure to work with. She went above and beyond to make sure we were taken care of. If you are looking for a car, go see Mary!
"My dealings with Victory Subaru, in both finance and..."
My dealings with Victory Subaru, in both finance and service divisions, has been what one often idealizes as great service, but rarely encounters so consistently and helpfully as at this Subaru dealership.
The service department's representative, AnneMary Oraffe, is extraordinary. She has been assisting me for three years. She knows everything about the car; and she understands how to translate my vagueness into clarity. With her I always know that everything necessary will be done to ensure safe driving.
Today I purchased by 2018 Legacy, just coming off lease. Here too I met with extraordinary helpfulness. Mary Sweeney handled the paper work at the outset, contacting my insurance company, completing forms, even attaching temporary license plates to the car. Ron Levy handled the finance paper work, with thoroughness and patience, explaining gap insurance, tire protection, and long-term insurance on the car's drive train, etc. He and Ms Sweeney insured that I left the dealership with a sense that everything had been done correctly.
Going to Victory Subaru has been a pleasure indeed because of this helpful knowledgeable staff.
Other Employees Tagged:
, AnneMary Oraffe, Service