Ron McCarty | Page 10

Worth the drive After being a loyal customer of the Nashville dealership for many years, I couldn’t even get someone to get back to me with a quote for two tires and After being a loyal customer of the Nashville dealership for many years, I couldn’t even get someone to get back to me with a quote for two tires and an alignment after trying for 2 weeks! After reading some positive reviews for the Bowling Green dealership I thought I would give them a try. I had a quote for a good price and an appointment in 5 minutes. Great service, worth the extra drive. I’ll be going back to BMW of Bowling Green for sales and service in the future. More

by TRUBURN Verified Customer Verified Customer

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BMW X5 service Stopped by for scheduled service for my X5. As usual Ron McCarthy was very courteous and welcoming - great person to deal with. BMW performed excellen Stopped by for scheduled service for my X5. As usual Ron McCarthy was very courteous and welcoming - great person to deal with. BMW performed excellent service, car was ready ahead of time. More

by AL Verified Customer Verified Customer

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Warranty repair Very friendly service. Very good job repairing our issue. All repairs were performed quickly. Waiting areas and restrooms were clean and refreshments Very friendly service. Very good job repairing our issue. All repairs were performed quickly. Waiting areas and restrooms were clean and refreshments available nearby. Thanks again. More

by BKMCROY Verified Customer Verified Customer

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to the point. Everything explained including price estimate The service was consumer oriented. enough said Price was explained before procedure was even a bit less.. I was bailed out of an emergency that bei The service was consumer oriented. enough said Price was explained before procedure was even a bit less.. I was bailed out of an emergency that being a runflat tire that was leaking. I was a new customer and from out of town I am now switching my routine service to this agency. More

by JOE DUNKUM Verified Customer Verified Customer

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service for BMW Great service. Checked in on time--staff friendly and courteous. Recall part in stock and speedy service --car wash excellent. 25 words can be wordy.. Great service. Checked in on time--staff friendly and courteous. Recall part in stock and speedy service --car wash excellent. 25 words can be wordy.. More

by MOWEN3495 Verified Customer Verified Customer

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Ron McCarthy goes above and beyond, excellence!!!! Ron has always been helpful, answers all my (sometimes ridiculous 😊) questions professionally and patiently. I have recommended Luxury Imports Serv Ron has always been helpful, answers all my (sometimes ridiculous 😊) questions professionally and patiently. I have recommended Luxury Imports Service to a few colleagues for both BMW and Mercedes More

by CJM0858 Verified Customer Verified Customer

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Courteous and helpful As a widow with no mechanical skills I must depend on your advice and answers to my questions in order to keep my BMW in top running order. I apprec As a widow with no mechanical skills I must depend on your advice and answers to my questions in order to keep my BMW in top running order. I appreciate the fact that I can trust you as my husband did to be honest and helpful in your service to me. Customer service is obviously very important in your dealership and I have always been pleased with those I have worked with when I am here. More

by Lucy Verified Customer Verified Customer

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Noise comming from front wheels. Excellent attention and willingness from Ron McCarty and Mr. Brian King to find and explained me the reason for the "noise". Even the noise is not gon Excellent attention and willingness from Ron McCarty and Mr. Brian King to find and explained me the reason for the "noise". Even the noise is not gone, but I have the "peace of mind" on what is causing it. Hope that we can eliminate the "noise" by next scheduled "breaks change" and experience the non - noise satisfaction again. As always Ron provides very good orientation and answer to questions for a better decision making process for the customer. More

by EDWIN.ROSADO Verified Customer Verified Customer

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Drop off service I dropped my car off for the regular preventative Maintenance . They texted me when it was ready for pickup. I went to pick it up and it had been cle I dropped my car off for the regular preventative Maintenance . They texted me when it was ready for pickup. I went to pick it up and it had been cleaned and all service was completed and it was ready to go. It was easily to make appointment on line and it was easy pick up. I was in and out in less than 5 minutes. More

by LISAMACK Verified Customer Verified Customer

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Nice drive, good oil change! We bought our certified 2013 BMW in Dayton but live in southern Indiana. Although there is a BMW dealership 60 miles closer to us we chose to g We bought our certified 2013 BMW in Dayton but live in southern Indiana. Although there is a BMW dealership 60 miles closer to us we chose to go BMW of Bowling Green because of the excellent reviews. The dealership lives up to its reputation. Once a year (or when a oil change is necessary) we take a nice drive to Bowling Green, have the car serviced and we have a nice meal while we wait. It is always done on time and any other necessary service is performed. More

by CAKNIES Verified Customer Verified Customer

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