Ron Oldham | Page 2

Everyone at the dealership was so welcoming and friendly. It starts at the front desk and continues through the sales team and service department. We feel like we got the best deal for our trade and on our n It starts at the front desk and continues through the sales team and service department. We feel like we got the best deal for our trade and on our new car. I would highly recommend this dealership to anyone!! More

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Positive experience, very knowledgeable, up to date on what was going to happen to correct the issue. what was going to happen to correct the issue. More

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I purchased a pre-owned Infiniti SUV from this dealership, and within a month I had sensors become faulty. I took my vehicle to the service department and was informed that since the sensors were dealership, and within a month I had sensors become faulty. I took my vehicle to the service department and was informed that since the sensors were not faulty at the time of the visit they could not complete repairs or notice any faulty sensors. Weeks pass by and the front sensors became faulty, so I waited to visit the dealership service department again until it was time for an oil change since I was less than 1k miles away from needing the oil change. I revisited this dealership for the 1st Oil Change and mentioned the faulty sensors. I was blamed by the service department for the faulty sensors although I previously told them about the sensors and even took the vehicle for the repairs during the 1st time I noticed the faulty sensor warning appear on the dashboard. So long story short I was billed for labor and diagnostic fees that I shouldn’t have been billed for. In my opinion I feel like the certified warranty is a waste of time if being used at Plaza Infiniti maybe I’ll just have to take an extended drive for any other service work that my vehicle need. More

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Plaza has always done top notch work. We do not go anywhere else for maintenance on our vehicles. Yes, they cost a little more than regular shops, but it’s worth it for the quality of the We do not go anywhere else for maintenance on our vehicles. Yes, they cost a little more than regular shops, but it’s worth it for the quality of the work. More

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Visit was for 1at service. Pleased with service. Staff friendly. Car wash was not great: water spots and windshield not done well (if done at all). I took vehicle to gas statio Pleased with service. Staff friendly. Car wash was not great: water spots and windshield not done well (if done at all). I took vehicle to gas station to clean windshield and get rid of the streaks on windshield. Would probably do the complimentary wash again. More

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Friendly, not pushy, clean environment, fun,professional, respectful, helpful, kind, willing to explain my questions respectful, helpful, kind, willing to explain my questions More

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Courteous service with timely updates on progress on the car’s maintenance. Very knowledgeable service technicians car’s maintenance. Very knowledgeable service technicians More

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Professional, courteous, knowledgeable salespeople and staff. Super comfortable waiting room with food, drink and work stations for when car is being serviced. I love coming to Plaza Infiniti! staff. Super comfortable waiting room with food, drink and work stations for when car is being serviced. I love coming to Plaza Infiniti! More

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Excellent service and staff. Keep me informed on the status of my car. Highly recommend Keep me informed on the status of my car. Highly recommend More

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They were very helpful and were able to locate the car I wanted. They followed up after the purchase of my car to make sure I was satisfied wanted. They followed up after the purchase of my car to make sure I was satisfied More

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