Ronald Cohen | Page 5

Customer Service Exceptional We had an issue with our car and we didn’t know what to do! Ron brought us through every step and helped us navigate our insurance. He was in consta We had an issue with our car and we didn’t know what to do! Ron brought us through every step and helped us navigate our insurance. He was in constant contact to make sure we were aware what was going on and to answer any questions! We also purchased another lease at the same time. This is my 4th lease with Acura. I always have a positive dealer experience! More

Report | Print

Great, fast, service! I was in and out in no time and I appreciate Ron knew what he was doing and read the comments on my service request beforehand saving me the time to r I was in and out in no time and I appreciate Ron knew what he was doing and read the comments on my service request beforehand saving me the time to repeat myself. Personally, Online booking and confirmation is a must, if anything I would suggest keeping it online and no phone calls before and after the appointment. Overall I am happy and recommend their service ,specially Ron and Debbie, to any Acura owner. More

Report | Print

very professional dx'd the problem and did not try to sell us any repairs, very professional and we felt we can trust them. Will do future repairs here. dx'd the problem and did not try to sell us any repairs, very professional and we felt we can trust them. Will do future repairs here. More

Report | Print

Great sales and Service Excellent sales Management, sales and service. I have been dealing with this dealership since 1991 and have never been disatisfies with sales or servi Excellent sales Management, sales and service. I have been dealing with this dealership since 1991 and have never been disatisfies with sales or service. Always treated with respect and professionalism. More

Report | Print

Recall My car was brought in due to a recall of paint peeling on the sunroof of my 2015 Acura MDX. My car was at the dealers for about 8 days during which t My car was brought in due to a recall of paint peeling on the sunroof of my 2015 Acura MDX. My car was at the dealers for about 8 days during which time I had a loaner car, an MDX, which I requested as I was familiar driving the MDX. I picked up my car, and the paint job was perfect. The car was detailed inside and out and looked showroom perfect. I though perhaps just a car wash would be done, but this was complete detailing. I also had some stain on the front hood that I could not remove, and requested it been removed, and that was done. The car looked amazing. I was impressed with the service. More

Report | Print

Great Service Ron and Tom was great. They arranged very quick service and told me about future repairs to be done. Not pressured to fix right then there. I was limi Ron and Tom was great. They arranged very quick service and told me about future repairs to be done. Not pressured to fix right then there. I was limited with time that day and they understood my needs. Wonderful service. Thank you. Dr. Kim More

Report | Print

As Always As always the attention to my service needs were handled promptly and efficiently. I would definitely recommend any family member and friend to Acura As always the attention to my service needs were handled promptly and efficiently. I would definitely recommend any family member and friend to Acura of Ramsey!!!! More

Report | Print

excellent service , great people to work with Great attitude, very respectful, very professional,courteous, trustworthy and very knowledgeable. Goes over and beyond to help others. Keeps you updat Great attitude, very respectful, very professional,courteous, trustworthy and very knowledgeable. Goes over and beyond to help others. Keeps you updated on any unforeseen or potential problems that at exist. More

Report | Print

Service The service team was very courteous and helpful. The asked if I had any questions and were very timely in getting back to me. Great service team. The service team was very courteous and helpful. The asked if I had any questions and were very timely in getting back to me. Great service team. More

Report | Print

Great service! Always as they quote and keep you up to date on any problems. Always help you find the best way to treat any problems too. Always as they quote and keep you up to date on any problems. Always help you find the best way to treat any problems too. More

Report | Print