Ronald Draves

Good communication and explanation of services to be performed. Waited for service tobe done.Enjoyed looking at the showroom cars. performed. Waited for service tobe done.Enjoyed looking at the showroom cars. More

by VANALSTINE10 Verified Customer Verified Customer

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My car had an emission problem. My car was there for 4 days. I was never offered a loaner car. The girls who answered the phone were kind but it was very hard to get through and sp My car was there for 4 days. I was never offered a loaner car. The girls who answered the phone were kind but it was very hard to get through and speak with a human. The voicemail system is very frustrating and I felt I was bothering them calling daily for information about my car. More

by FORNERL Verified Customer Verified Customer

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Never been treated so bad from anywhere my truck was there for 9 days never received a phone call from anybody different person told me a different cost every time doesn’t matter I will never ever go ba there for 9 days never received a phone call from anybody different person told me a different cost every time doesn’t matter I will never ever go back or recommend Latham Fird to anybody more bad things to say but it doesn’t matter More

by Mpolaro43 Verified Customer Verified Customer

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I didn’t have to wait and just walked around at the very nice show room while I waited and the inspection was quickly nice show room while I waited and the inspection was quickly More

by 7CARDANY321 Verified Customer Verified Customer

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Pleasant informative staff. Exceeded my expectations. Will bring my Mustang back along with my F-150 Exceeded my expectations. Will bring my Mustang back along with my F-150 More

by AJRACEFAN Verified Customer Verified Customer

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Tim was very helpful. Explained procedure, knew when I would be able to pickup vehicle as I was out of town. Explained procedure, knew when I would be able to pickup vehicle as I was out of town. More

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The staff at this dealership are very caring and keep you informed about your vehicle and anything that needs to be done or watched. They are awesome! informed about your vehicle and anything that needs to be done or watched. They are awesome! More

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Took my car there because they had the part I needed in stock. Did not communicate at all. Dropped the car off Thursday for an oil change and minor maintenance. Never heard anything from the dealer. I call stock. Did not communicate at all. Dropped the car off Thursday for an oil change and minor maintenance. Never heard anything from the dealer. I called on Tuesday to check status. They were to busy to talk to me. Didn't get a call back for 2 hours to tell me it was ready. when I picked the car up, all 4 tires were low More

by bryantr Verified Customer Verified Customer

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Service was very good Personnel were all efficient and friendly They were all very knowledgeable and annsered all my guestions I would recommend Ford Latham !!!! friendly They were all very knowledgeable and annsered all my guestions I would recommend Ford Latham !!!! More

by SHOTALING7 Verified Customer Verified Customer

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I normally use the dealership in Catskill. Wanted to try Latham. Staff was friendly and I loved the Uber service. But the technician don’t fix my problem. I brought it in for a tire pressu Wanted to try Latham. Staff was friendly and I loved the Uber service. But the technician don’t fix my problem. I brought it in for a tire pressure guage monitoring problem. I still have the problem. And I’m guessing my dealer in Catskill will be able to solver it easily enough: More

by sha0 Verified Customer Verified Customer

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