139 Reviews
Write a Review139 Reviews of Ronald Draves
October 14, 2026
took truck in for headlight out and told them it was not the bulb and the vidio the tech showed said the bulb was burned out. they put a new bulb in anyway and never tested it till i picked up the truck and the bulb and the vidio the tech showed said the bulb was burned out. they put a new bulb in anyway and never tested it till i picked up the truck and guess what light still didn't work. they had the truck for two days! changed trany lines and flushed , oil change .called 7-8 times got hung up on 4 times and when i did get into service ron was not at his desk so NO ONE could tell me the status of my truck! More
October 05, 2026
Took it in for the one year service, Oil change and rotation, inspection. Took a long time and communication not too good. Over all I like the dealership but new hires are always there so hard to commu rotation, inspection. Took a long time and communication not too good. Over all I like the dealership but new hires are always there so hard to communicate. Ron the service manager is great. More
October 04, 2026
Service dept was accommodating with very little wait time. staff explained both in person and by video recommedations for the vehicle. No issues or concerns at this time. Thank you- JP time. staff explained both in person and by video recommedations for the vehicle. No issues or concerns at this time. Thank you- JP More
October 03, 2026
The service department had my vehicle for 5 days which were involved in a run around no calls back. Unprofessional to say the least. The best part is they said it was fixed. They did not fix anything or d were involved in a run around no calls back. Unprofessional to say the least. The best part is they said it was fixed. They did not fix anything or do the recall work I asked for. Will never go back. More
September 08, 2026
Terrible in every way possible. I would go anywhere else but here . Worst place I've ever done 'business 'with. I would go anywhere else but here . Worst place I've ever done 'business 'with. More
Other Employees Tagged: Matthew Long, Amanda Denyse, Gary Mandrigues, Paul Lynch
September 06, 2026
Went for an oil change and the same day my car's front end started the make noises and started to shake. and the inspection video they sent, was next day I received. There are few recalls had to be done . end started the make noises and started to shake. and the inspection video they sent, was next day I received. There are few recalls had to be done . I could stay few hours more to get them done. But they didn't send me the video same day. More
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