Ronald Draves

Excellent service with a straightforward service scheduling system. Service done on time. Will return for service and sales. scheduling system. Service done on time. Will return for service and sales. More

by PSOCHOCKI Verified Customer Verified Customer

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The overall service was fine, but they booked me for a mobile appointment, then called to say that there was no more space in the mobile schedule, so I had to bring it into be serviced. Fine, I scramble t mobile appointment, then called to say that there was no more space in the mobile schedule, so I had to bring it into be serviced. Fine, I scramble to find a ride to do drop off and pickup but nothing worked, so I had to Uber to be able to get it serviced, which is just an added cost because I needed the work done. Fine. However, after I dropped the truck off the mobile technician called because I was still on the schedule! This cost me time because I was going to be late to work so I needed to use PTO, as well as the money wasted on the Uber!! More

by NCOURTEMANCHE Verified Customer Verified Customer

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Had an 8:30 a. m. appointment, did not get my car back until the very next day for a simple rear view camera check for recall! m. appointment, did not get my car back until the very next day for a simple rear view camera check for recall! More

by mrafferty1987 Verified Customer Verified Customer

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Very expensive and seemed like all they wanted to do is sell sell sell more service, what happened to just fixing what was asked to be fixed and asking if you want anything else looked at or done. sell sell sell more service, what happened to just fixing what was asked to be fixed and asking if you want anything else looked at or done. More

by AKUJAWSKI Verified Customer Verified Customer

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Service counter was very accommodating. Communicated when the vehicle was ready, not my first time getting service from them. The service center makes it easy. Communicated when the vehicle was ready, not my first time getting service from them. The service center makes it easy. More

by JAREDLOZIER14 Verified Customer Verified Customer

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Good communication and explanation of services to be performed. Waited for service tobe done.Enjoyed looking at the showroom cars. performed. Waited for service tobe done.Enjoyed looking at the showroom cars. More

by VANALSTINE10 Verified Customer Verified Customer

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My car had an emission problem. My car was there for 4 days. I was never offered a loaner car. The girls who answered the phone were kind but it was very hard to get through and sp My car was there for 4 days. I was never offered a loaner car. The girls who answered the phone were kind but it was very hard to get through and speak with a human. The voicemail system is very frustrating and I felt I was bothering them calling daily for information about my car. More

by FORNERL Verified Customer Verified Customer

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Never been treated so bad from anywhere my truck was there for 9 days never received a phone call from anybody different person told me a different cost every time doesn’t matter I will never ever go ba there for 9 days never received a phone call from anybody different person told me a different cost every time doesn’t matter I will never ever go back or recommend Latham Fird to anybody more bad things to say but it doesn’t matter More

by Mpolaro43 Verified Customer Verified Customer

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I didn’t have to wait and just walked around at the very nice show room while I waited and the inspection was quickly nice show room while I waited and the inspection was quickly More

by 7CARDANY321 Verified Customer Verified Customer

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Pleasant informative staff. Exceeded my expectations. Will bring my Mustang back along with my F-150 Exceeded my expectations. Will bring my Mustang back along with my F-150 More

by AJRACEFAN Verified Customer Verified Customer

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