The salesman tried to sell me an overpriced warranty
after we agreed on a sale price with no warranty made a simple adding mistake and tried to modify the terms afterwards, then they failed told correct
after we agreed on a sale price with no warranty made a simple adding mistake and tried to modify the terms afterwards, then they failed told correct insurance and blamed me, great car, sloppy work and deceiving the buyer
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by petermasemore
Apr 29, 2025 -
CarVision of Trooper responded
Thank you for sharing your feedback with us. We sincerely apologize for your experience and regret that we fell short of your expectations. Please know that we take concerns like yours very seriously and are actively investigating your case. At no point is it our intention to deceive any buyer – transparency and integrity are values we stand firmly behind.
We deeply regret the missteps that occurred, including the confusion about the warranty, the mistake in the terms, and the challenges with the insurance. These incidents do not reflect the standard of service we strive to provide.
We are committed to addressing this matter promptly and ensuring that steps are taken to prevent such situations from happening again in the future. Thank you for bringing this to our attention, and we appreciate your patience as we work to make this right.
Ron is the best.
Worked hard to get us a great deal. Friendy and knowledgeable
Worked hard to get us a great deal. Friendy and knowledgeable
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by Peaceon51
Apr 23, 2025 -
CarVision of Trooper responded
Thanks so much for the awesome review! We’re so glad Ron could help you find a great deal. He’s always working hard to make sure our customers are taken care of. Enjoy your new ride, and if you ever need anything, don’t hesitate to reach out!
With all the headache of buying a car these days
CarVision made it a smooth purchase!! Thanks Ronald Duncan
CarVision made it a smooth purchase!! Thanks Ronald Duncan
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by james693c
Apr 22, 2025 -
CarVision of Trooper responded
Thank you for the great feedback! We're so glad Ronald Duncan helped make the car-buying process smooth and stress-free. Enjoy your new ride, and thanks for choosing CarVision!
He was very knowledgeable about the vehicle I was
purchasing. He was very patient with me while choosing a vehicle. I would recommend him to anyone.
purchasing. He was very patient with me while choosing a vehicle. I would recommend him to anyone.
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by Michelle
Apr 09, 2025 -
CarVision of Trooper responded
Thank you for the wonderful feedback! We're so glad to hear that Stuart's knowledge and patience made your car-buying experience a positive one. It's great to know that he was able to guide you through the process and help you find the perfect vehicle. We truly appreciate your recommendation and look forward to helping you or anyone you know in the future!
It’s been a pleasure to work with your salesman Ronald
he’s made the whole process so easy!
he’s made the whole process so easy!
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by shawnn76
Apr 09, 2025 -
CarVision of Trooper responded
Thank you for your great feedback! We're thrilled to hear that Ronald made the process so easy for you. He truly strives to provide the best experience for every customer. It was a pleasure working with you, and we look forward to assisting you again in the future!
I had a fantastic experience working with
Ronald Duncan
at Car Vision of Trooper. He was incredibly knowledgeable, patient, and made the entire car buying process smooth and stress-free. I highly recommend
at Car Vision of Trooper. He was incredibly knowledgeable, patient, and made the entire car buying process smooth and stress-free. I highly recommend him!"
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by Tonya
Apr 03, 2025 -
CarVision of Trooper responded
Thank you so much for sharing your fantastic experience! We're thrilled to hear that Ronald made your car-buying process smooth, stress-free, and enjoyable. His knowledge and patience truly make a difference, and we’re glad you had such a positive experience. We appreciate your recommendation and wish you many happy miles in your new car!
Ron was great,he held my car for two weeks before I
bought this beautiful car
bought this beautiful car
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by kenarakan1
Apr 11, 2025 -
CarVision of Trooper responded
Thank you for the awesome feedback! We're so glad to hear that Ron took great care of you and held the car until you were ready—now you're driving away in something beautiful! Enjoy every mile, and don’t hesitate to reach out if you need anything!
Great service, all good, no problem, worth it,
q,q,q,,q,q,q,q,
q,q,q,,q,q,q,q,
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by James
Mar 24, 2025 -
CarVision of Trooper responded
Thank you for the great feedback! We're so happy to hear you had a smooth and positive experience. If you ever need anything else or have more questions, don't hesitate to reach out. We appreciate your support!
Amazing literally will talk you through everything, make
sure everything is good & will make sure you like everything that your getting
sure everything is good & will make sure you like everything that your getting
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by cianniking
Mar 19, 2025 -
CarVision of Trooper responded
Thank you so much for your amazing feedback! We’re so happy to hear that your experience was so positive and that our team made sure you were fully informed and satisfied with everything. We truly strive to ensure every customer is happy with their purchase. If you need anything in the future, don’t hesitate to reach out! Enjoy your new ride!
ron did great and was very nice and helpful with showing
us around with cars
us around with cars
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by jayquanjohnson227
Mar 19, 2025 -
CarVision of Trooper responded
Thank you so much for your kind words! We're thrilled to hear that Ron was able to help you and make your car shopping experience enjoyable. His dedication to providing great service means a lot to us. If you need anything else in the future, don't hesitate to reach out! Enjoy your new ride!
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