Ronald Lazo
Ronald Lazo at INFINITI of Van Nuys

Ronald Lazo

Service Director

INFINITI of Van Nuys

5455 Van Nuys Blvd
Sherman Oaks, CA 91401

4.8
176 Reviews
4.8

176 Reviews

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Spanish Spanish

176 Reviews of Ronald Lazo

May 30, 2025

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Employee Rating

Long wait 4 hrs for oil change and front brake pads too much you lost me More

by uzikraus
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Recommend Dealer
No

May 29, 2025

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Service was done well and relatively quick. Will come back when service is required and due More

by aptor
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Recommend Dealer
Yes

May 27, 2025

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I have been with infiniti of Van Nuys about 10 years. I haven't wanted to go anywhere else. I love the people and their reception room. More

by LAURAVS1999
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Recommend Dealer
Yes

Other Employees Tagged: Rudy

May 26, 2025

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Good service Helpful people Good cars Fast service Very clean and neat Great community Nice More

by CCAMARO.81
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Recommend Dealer
Yes

May 25, 2025

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Santiago and the team at Infiniti of Van Nuys made my appointment seamless and straightforward. They delivered verything I've come to expect from Infiniti even after moving across the country. Thank you! More

by ZAENA.D
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Recommend Dealer
Yes

Other Employees Tagged: José, the courtesy driver 5 STARS!!!!

May 23, 2025

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I go to Infiniti Van Nuys because of Rudy Ruis in Service and the quality of work that is done on my vehicle. They always give me amazing service and are very respectful. Keep up the great work Rudy, I appre More

by AACWIOK
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Recommend Dealer
Yes

Other Employees Tagged: Rudy Ruiz is amazing

May 23, 2025

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Santiego was very professional and helpful. He delivered the car on time as he promised. More

by oelhamarneh
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Recommend Dealer
Yes

Other Employees Tagged: Santiego

May 21, 2025

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Very clean,bright atmosphere. Personal very friendly and accommodating. Service representative very good at communicating More

by MEMBRILA
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Recommend Dealer
Yes

Other Employees Tagged: Rudy Ruiz

May 21, 2025

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Great customer service reps and clean waiting area good repair service, complimentary car wash and coffee More

by LROWE
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Recommend Dealer
Yes

Other Employees Tagged: Rudy very nice and knowledgeable

May 13, 2025

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Employee Rating

Infinity Van Nuys Service Center consistently delivers excellent service, prompt repairs, and trustworthy advice—highly recommended every time. More

by drea.smith
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Recommend Dealer
Yes

Other Employees Tagged: Santiago

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