Ronald Lazo
Ronald Lazo at INFINITI of Van Nuys

Ronald Lazo

Service Director

INFINITI of Van Nuys

5455 Van Nuys Blvd
Sherman Oaks, CA 91401

4.8
171 Reviews
4.8

171 Reviews

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Spanish Spanish

171 Reviews of Ronald Lazo

May 23, 2025

Dealership Rating
Employee Rating

I go to Infiniti Van Nuys because of Rudy Ruis in Service and the quality of work that is done on my vehicle. They always give me amazing service and are very respectful. Keep up the great work Rudy, I appre More

by AACWIOK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rudy Ruiz is amazing

May 23, 2025

Dealership Rating
Employee Rating

Santiego was very professional and helpful. He delivered the car on time as he promised. More

by oelhamarneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santiego

May 21, 2025

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Very clean,bright atmosphere. Personal very friendly and accommodating. Service representative very good at communicating More

by MEMBRILA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rudy Ruiz

May 21, 2025

Dealership Rating
Employee Rating

Great customer service reps and clean waiting area good repair service, complimentary car wash and coffee More

by LROWE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rudy very nice and knowledgeable

May 13, 2025

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Infinity Van Nuys Service Center consistently delivers excellent service, prompt repairs, and trustworthy advice—highly recommended every time. More

by drea.smith
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Santiago

May 12, 2025

Dealership Rating
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Rudy was wonderful. My car is running beautifully. I'm very pleased with everything they have done to keep my car tip top. More

by Celeste Norford
Service Price Transparency
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Recommend Dealer
Yes

May 11, 2025

Dealership Rating
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Sal was incredibly helpful, accommodating, and genuine in his interactions with clients, embodying the true essence of customer service. It is an honor to have him as my sales representative. Nissan is fortu More

by jjfranc214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Safian, Movses Dzhansyan

May 10, 2025

Dealership Rating
Employee Rating

Amazing service! 10/10 would recommend! They make you feel welcomed and take great care of you. More

by RLAZO1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rudy

May 08, 2025

Dealership Rating
Employee Rating

Excellent customer service and outstanding performance by mechanical technician who performed the actual repair work. Price was competitive and reasonable. Appointment availability was excellent and was able More

by RRITCH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rudy - actually provided customer service.

May 02, 2025

Dealership Rating
Employee Rating

Have had 8 Infinitis. Always serviced there. Friendly professional work down correctly and on timeo More

by VSGERSON
Service Price Transparency
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Recommend Dealer
Yes
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