Ronald Lazo
Ronald Lazo at INFINITI of Van Nuys

Ronald Lazo

Service Director

INFINITI of Van Nuys

5455 Van Nuys Blvd
Sherman Oaks, CA 91401

4.8
165 Reviews
4.8

165 Reviews

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Spanish Spanish

165 Reviews of Ronald Lazo

May 11, 2025

Dealership Rating
Employee Rating

Sal was incredibly helpful, accommodating, and genuine in his interactions with clients, embodying the true essence of customer service. It is an honor to have him as my sales representative. Nissan is fortu More

by jjfranc214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Safian, Movses Dzhansyan

May 10, 2025

Dealership Rating
Employee Rating

Amazing service! 10/10 would recommend! They make you feel welcomed and take great care of you. More

by RLAZO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rudy

May 08, 2025

Dealership Rating
Employee Rating

Excellent customer service and outstanding performance by mechanical technician who performed the actual repair work. Price was competitive and reasonable. Appointment availability was excellent and was able More

by RRITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rudy - actually provided customer service.

May 02, 2025

Dealership Rating
Employee Rating

Have had 8 Infinitis. Always serviced there. Friendly professional work down correctly and on timeo More

by VSGERSON
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2025

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Employee Rating

I am very happy with the service that was provided, and the professionalism from the staff of very welcoming. The service adviser did a great job explaining everything and walk me through every step of the More

by KEN91384
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodolfo Ruiz

April 25, 2025

Dealership Rating
Employee Rating

Muy buen servicio con amabilidad y prontitud muy buena atención y con una información sobre el servicio More

by RAMONMOYA503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2025

Dealership Rating
Employee Rating

Great customer service and clean environment. Went in for an oil change and my service was completed quickly. Thank you!! More

by R1CHANAYA25
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 14, 2025

Dealership Rating
Employee Rating

Work was done expeditiously. Luis was very helpful. No contact with Ronald Lazo Waiting area was comfortable. Overalll satisfactory experience More

by KENNETH.G.BARRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2025

Dealership Rating
Employee Rating

Friendly staff and willing to hear out customer concerns, and give a fair price for labor and parts More

by CDRWPLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2025

Dealership Rating
Employee Rating

They fixed up my 2003 Infiniti G 35 real good. The only problem is the parts are too expensive but the car is running great. I have to give them credit for doing a good job mechanically. It runs l More

by IRACHESTER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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