Rosa Rodriguez | Page 37

Service Department; Ms. Rosa Rodriguez Ms. Rosa Rodriguez in the service department took excellent care of us and our vehicle during our visit for scheduled maintenance of our vehicle. We Ms. Rosa Rodriguez in the service department took excellent care of us and our vehicle during our visit for scheduled maintenance of our vehicle. We have been served by Ms. Rodriguez several times and our experiences have always been positive/pleasant. What a great asset Ms. Rodriguez is to your dealership ! More

Report | Print

Great Experience! Rosa Rodriguez provided excellent service. I had some unexpected services that were needed on my vehicle which added to my bill but she explained what Rosa Rodriguez provided excellent service. I had some unexpected services that were needed on my vehicle which added to my bill but she explained what was needed now and what could wait. She was very attentive and friendly throughout the entire process. Great customer service provided by Rosa. More

Report | Print

Speedy Oil Change I came in with my Pilot for an oil change (at 23,800 miles) and Rosa told me that since I was first in line it would only take about an hour. She exp I came in with my Pilot for an oil change (at 23,800 miles) and Rosa told me that since I was first in line it would only take about an hour. She explained to me what services were needed in a very understandable and efficient manner. Sure enough, it took about an hour. It was a very pleasant experience for me. Rosa took care of me in a very good manner. More

Report | Print

Timely and a extra to boot! My new Civic was due for maintenance . I drove into the service line. Rosa immediately greeted me and assured me that because I was first in line my c My new Civic was due for maintenance . I drove into the service line. Rosa immediately greeted me and assured me that because I was first in line my car would take likely a little more than an hour. Fine. I went inside and signed up first on the list for a massage. What a deal! Free massage 😀while I wait. On time, Gloria appeared and gave me a fine massage to ease my stiff neck. When I walked out there was my car, all ready to drive away. Wow! Rosa clearly explained everything that was done and why. I couldn't have asked for more. Great service with a very special add on. More

Report | Print

It was a good one Started on a bad foot, waiting long outside, was send inside, and so and so, however Rose Rodriguez save the day!!!!! She was wonderful, she made sure Started on a bad foot, waiting long outside, was send inside, and so and so, however Rose Rodriguez save the day!!!!! She was wonderful, she made sure that I was taking care of to the moment I left. Rose is a professional and responsible hard worker lady. Kudos to her. More

Report | Print

Always quality service I went in for an oil change and while performing that service they were able to check on any recalls on my vehicle. They found 2 recalls and were able I went in for an oil change and while performing that service they were able to check on any recalls on my vehicle. They found 2 recalls and were able to get them both fixed at the same time that they had my car back there for the oil change. I dealt with Rosa and she was very friendly and took time to explain what was needed on the vehicle. More

Report | Print

Listens to Client Rosa, genuinely listened to my situation. She responded with answers that let me know she was truely listening and taking in the details of our conver Rosa, genuinely listened to my situation. She responded with answers that let me know she was truely listening and taking in the details of our conversation. More

Report | Print

Service I received prompt service at Honda this time and on prior visits. I have always received vehicle when promised. The employees are friendly and helpful I received prompt service at Honda this time and on prior visits. I have always received vehicle when promised. The employees are friendly and helpful. More

Report | Print

Excellent Service This lady knows her business! Rosa Rodriquez did an excellent job in handling my service needs. She is thorough and accurate. She knows what is goi This lady knows her business! Rosa Rodriquez did an excellent job in handling my service needs. She is thorough and accurate. She knows what is going on with the Accord instrument panel and what it is trying to tell you. She is also very thorough when closing your ticket and making payment. Thanks, Rosa, for excellent help. More

Report | Print

Great service!! Thank you again. Rosa handled my trouble with my Honda car keys in a very professional manner. I was very pleased that my problem was fixed and in a reasonable timely Rosa handled my trouble with my Honda car keys in a very professional manner. I was very pleased that my problem was fixed and in a reasonable timely manner. Thank you Gunn Honda and specially thank you Rosa Rodriguez for a job well done. ~Salomon Reyes More

Report | Print