Rosa Sparks
Rosa Sparks at Brandon Hyundai

Rosa Sparks | Page 7

Service Warranty Admin

Brandon Hyundai

9915 E Adamo Dr
Tampa, FL 33619

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4.5
84 Reviews
4.5

84 Reviews

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84 Reviews of Rosa Sparks

November 20, 2021

Dealership Rating
Employee Rating

You wanted to charge me 482.00$ to fix the light. The part cost 50.00$ and I installed it in 30 min and I have never put one in before. So you are a huge Rrip off. Iij cant believe you guys would try to More

by amaya12904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Lesley Feliciano, Roc Battle, Kyle Morales, Jody Glass , Harold De La Cruz, Garrett Reid, All of them, because they know your ripping off consumers

Nov 30, 2021

Brandon Hyundai responded

We're sorry that we've disappointed you. If you'd like to tell us more about this issue, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021

amaya12904 responded

I've sent you 2 emails, and you did exactly what I expected. NOTHiNG!!!!

November 17, 2021

Dealership Rating
Employee Rating

The Service Department was very professional and friendly. I would highly recommend them to my friends and frienda. - Rosa Sparks, Able and Joe. Ebb Williams gave me a ride home and picked me More

by DOTTIESUESUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ebb Williams

November 16, 2021

Dealership Rating
Employee Rating

When bringing in our vehicle at the agreed upon appointment time no one said a word as we walked into the service side of the dealership. There were at least 4 employees who just looked up and didn More

by nickclendenen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2021

Brandon Hyundai responded

Nick, we're very sorry if you didn't have the best experience with us. We pride ourselves on great customer service and apologize if we didn't demonstrate that during your visit. We appreciate your detailed comments and will share them with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 03, 2021

Dealership Rating
Employee Rating

Good reception and treatment, but the waiting time was long, and I suggest delivering a clear number to those who are waiting for their car More

by Kamel soliman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Roc Battle, Kyle Morales, Ebb Williams , Harold De La Cruz, Garrett Reid, Jasmine Wiley

October 24, 2021

Dealership Rating
Employee Rating

Great and attentive staff got me in and out while explaining everything so I knew I was in great hands. More

by Djafard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Otero , Jasmine Wiley

October 19, 2021

Dealership Rating
Employee Rating

Awful took one hour to check in and one and a half to get my oil changed and tires rotated. More

by DAVE_NORQUIST
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Kyle Morales , Garrett Reid

October 03, 2021

Dealership Rating
Employee Rating

Four hours for an Oil change is ridiculous and then they have the nerve to charge me for a tire rotation they never did More

by Simone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 03, 2021

Dealership Rating
Employee Rating

Too much time for an oil change I waited almost two hours. Other dealers you only wait. Half an hour. Prices are really too h8gh. I can go to Jiffy Lube and pay half. More

by COP1146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 10, 2021

Dealership Rating
Employee Rating

Awesome service very quick and professional, attentive. I schedule on line and got there already have my invitation on hand and took my car and with in time it was done More

by ACOSTACAROL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 01, 2021

Dealership Rating
Employee Rating

Tori was amazing. she took care of me from day 1, carried me through the whole car fix experience and i am very happy customer. More

by boripage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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