Rosalba Garrido-Santana | Page 7
General Sales Manager
Fordham Toyota
236 W Fordham Rd
Bronx, NY 10468
Dealership Experience
13 yrs, 11 mos
Industry Experience
13 yrs, 11 mos
Languages Spoken
English
Spanish
73 Reviews
Write a Review73 Reviews of Rosalba Garrido-Santana
March 24, 2018
My great experience I want to share, how great was my first time buyer a car at Fordham Toyota, with Rosalba Garrido. She was very kind and helpful, she also explained ev I want to share, how great was my first time buyer a car at Fordham Toyota, with Rosalba Garrido. She was very kind and helpful, she also explained every details and feature of the car. More
Other Employees Tagged: Jenry Castillo
August 04, 2015
Very Positive Experience This was the third Toyota dealership we went to in one day- and the only one that actually delivered on what they promised over the phone. They did no This was the third Toyota dealership we went to in one day- and the only one that actually delivered on what they promised over the phone. They did not have the color car we wanted in stock so they ordered it and had it within a few hours. THe staff were welcoming and friendly- they went out of their way to help us and meet our needs. The manager went out of his way to ask about my experience before I left and they have called and emailed us to make sure that everything went smoothly. We worked with a woman named Rosalba who was wonderful! We will be sure to recommend this dealership to others. More
Other Employees Tagged: Chris Mair
May 29, 2015
Good enough I did not have a good income, however Fordham Toyota helped me to get my car. And that is what I was looking for. However, they are very dishonest, an I did not have a good income, however Fordham Toyota helped me to get my car. And that is what I was looking for. However, they are very dishonest, and if you do not pay attention to the details, they do not help you to know it. Fordham Toyota likes to work saying half-truths, or they just skip things. Before, I gave them a good review because i received a email offer me some money if I do that, so I decided to forget the negative things and say the only positive thing which is that I get my car. Nobody paid the money that was offered me, so now I am saying the whole situation. I feel better now. Nobody have to believe me, but at least you will think about what I am saying at the moment to buy in this place. honestly, I have not much experience buying things so expensive like a new car and maybe that's why they understood that they could try to fool me. The thing is that they made me pay about $ 3,200 in things that were not necessary to buy my car; things that were optional. They used half-truths to make me think that all those things were necessary. And although I could cancel those services, all this left a bad taste in buying my first car. My final recommendation is do not trust sellers. They smile a lot and are very kind but their goal is to sell no matter what. More
Other Employees Tagged: Jenry Castillo
April 12, 2015
Professional. Yet very friendly and fun! To Everyone interested in purchasing a vehicle from Fordham Toyota, Bronx. My wife and I have been going to Fordham Toyota for the past 10 years. To Everyone interested in purchasing a vehicle from Fordham Toyota, Bronx. My wife and I have been going to Fordham Toyota for the past 10 years. We just purchased a NEW 2015 Prius C4 and we love it! The incredible Sabrina Florvil once again, went above and beyond to engineer a fantastic deal for us. Her passion, personal dedication and integrity is unmatched! (Sabrina Florvil, Jenry Castillo, Rosalba Garrido, Anthony Carpio Diaz and Jose Concepcion are a committed team that Toyota can be very proud of.) We cannot recommend Fordham Toyota more highly. More
Other Employees Tagged: Sabrina Florvil , Anthony Carpio-Diaz, Jenry Castillo, Jose Concepcion
November 08, 2014
Great service Awesome- got in at 3 and out the door in a couple of hours with my brand new Rav4! Rosalda did a great job. As a first time car buyer (young, woman, e Awesome- got in at 3 and out the door in a couple of hours with my brand new Rav4! Rosalda did a great job. As a first time car buyer (young, woman, etc) the other dealerships I went to had no shame taking advantage of me but Rosalda was honest upfront and beat the other dealers' prices by far! There was no haggling- I set a price, she beat it :) She's also a sweetheart to talk to making the waiting periods go by quick. *after everything was set and done the management honored a check-in deal as well knocking a couple hundred more off the final price- very great service in a usually sleazy/intimidating setting. More
Other Employees Tagged: Chris Mair
March 03, 2014
I had the best service that I could Imagine with Rosalva Garrido. She was very helpful and understanding throughout the whole process. It was my first time buying a car and they definitely helped me feel co Garrido. She was very helpful and understanding throughout the whole process. It was my first time buying a car and they definitely helped me feel comfortable with the process. I would recommend for anyone to go directly to her and purchase a car. More
Other Employees Tagged: Nelson
October 09, 2013
this is an amazing place if you're trying to buy a brand new Toyota. the people there are amazing, they take care of you and help you through the entire process. i highly recommend it if you're planni brand new Toyota. the people there are amazing, they take care of you and help you through the entire process. i highly recommend it if you're planning on buying a new Toyota. More
August 09, 2013
Rosalba Garido-Santana was highly recommended by a friend of my. When I got to the location I was greeted as if I was expected. Rosalba Garido-Santana welcomed us, my wife and I, warmly. Her enthusiastic and of my. When I got to the location I was greeted as if I was expected. Rosalba Garido-Santana welcomed us, my wife and I, warmly. Her enthusiastic and easy going personality made it very easy for us to start the conversation. Her brand knowledge was impressive but what impressed me the most was her ease ability to connect with us. She is for sure an active listing. She instantly asked the questions that were important when buying a card, in order to give her best input. Rosalba Garido-Santana offered me excellent service. I am please to have done business with her. At the end of the transaction I met Nelson Taveras, whose outstanding knowledge was key to close the deal. I want to thank Rosalba Garido-Santana and Nelson Taveras for their devotion to us, the customers. You set the standard petty high. More
Other Employees Tagged: Nelson Taveras
July 20, 2013
I was referred to this specific dealer and to Jose Concepcion by a good friend of mine. At first as anyone else I was a bit skeptical meeting strangers since my past experiences with dealerships have Concepcion by a good friend of mine. At first as anyone else I was a bit skeptical meeting strangers since my past experiences with dealerships have not been the greatest. Well, I was in for a treat since Jose was very helpful and introduced me to a young lady named Rosalba Garrido. She was awesome! she made me feel comfortable and was very knowledgable as I asked many technical and general questions on the car. Being that it was my first time leasing I had many questions. I must say the team effort was impeccable! To make things more interesting I traded my old car and I must add that they really helped me with the appraised value. They have valet services so you do not need to worry about finding parking and its free... Once all was in place with my new car, I was sent to sit with the financial manager, Nelson Taveras. What a cool guy! he started with saying "are you ready to hear the best news ever"? Obviously wanted to learn about. He worked his magic and set my monthly payments less then the projected payment budgeted! These guys rock and they do help. With Jose Concepcion, Rosalba, Nelson and the rest of the team I must add that they are great at what they do! I personally recommend Fordham Toyota for your car needs! F.R. More
Other Employees Tagged: Jose Concepcion, Nelson Taveras

