Rose Principato | Page 4

A Pleasant Car-Buying Experience I needed a replacement car in a hurry when my 2000 Yukon XL's transmission suddenly went. I knew I wanted a smaller, more fuel-efficient vehicle, but I needed a replacement car in a hurry when my 2000 Yukon XL's transmission suddenly went. I knew I wanted a smaller, more fuel-efficient vehicle, but I still wanted it to be dependable in Pennsylvania's winter weather and to have some sport ute capability. I was also looking for a standard transmission. I did a lot of online exploration and found what was to become my 2013 Subaru XV Crosstrek at Miller Subaru. Within hours of my online inquiry, I received a phone call back from Josh Kolodziej. I knew that if I liked the car, I'd want to take it home with me the day I came to test drive it, since I live about an hour and a half away from the dealership. I asked if this was possible and was assured that it was. The next day my daughter and I drove to the dealership to check out the car. The salesperson, John Poster, was very helpful and not all pushy. When we went for a test drive, it was a good, long test drive. It covered many types of driving conditions, from highway, to s-turns to small town traffic. I fell in love with my Crosstrek during the test drive. When we got back, I noticed some cosmetic issues and was able to negotiate a little bit because of them. The car came with a Subaru certified warranty, which was important to me because I live far away from the dealer. I can take my car to any Subaru dealer for warranty work. I filled out the paperwork necessary to secure a loan and was able to go out to lunch with my daughter while they processed it. When we got back, we finished up some loose ends and only had to wait about half an hour to forty five minutes until everything was ready. I had a nice, long drive home and quickly became familiar with my new-to-me car. It's fun to drive, responsive, comfortable, and has a good sound system, among other key features. The people at Miller made buying it a pleasurable experience. I'd highly recommend them to prospective car buyers. More

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