Roy Lerman | Page 2

Great experience with Roger Baichan at Silver Star I have been in the marker for purchasing an SUV. With Roger Baichan, it was easy to get comfortable with purchasing the ML350, what options to select I have been in the marker for purchasing an SUV. With Roger Baichan, it was easy to get comfortable with purchasing the ML350, what options to select and how to finance. This was as seamless an experience as one can imagine from a service standpoint, which came hand and hand with focus on value. For anyone who's looking for a dealer they can trust, tremendous knowledge and value, there's no where else to go. More

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Sale & after sale Purchasing my Mercedes Benz was a great experience.the salesman Roy Lerman was knowledgeable and never tried to pressure me. The first maintenace was Purchasing my Mercedes Benz was a great experience.the salesman Roy Lerman was knowledgeable and never tried to pressure me. The first maintenace was also a very pleasant experience. Most recently Roy Lerman ( my salesman ) set up my new phone with bluetooth. I was having a real tough time with. I give Silver Star Motors the higest recommendation. Frank Indelicato. More

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Great experience Roy was great to work with. He's fair and honest and I never felt like he was trying to get one over on me. He worked with me on the price and answere Roy was great to work with. He's fair and honest and I never felt like he was trying to get one over on me. He worked with me on the price and answered any questions I had. It was wonderful to work with him and would highly recommend visiting him if your in the market for a new car! More

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Such a pleasure My experience with Roy Lerman @ Silver Star was such a pleasure. Every aspect of the experience was convenient, enjoyable and I left with a great dea My experience with Roy Lerman @ Silver Star was such a pleasure. Every aspect of the experience was convenient, enjoyable and I left with a great deal. This is my second car with Roy and I will definitely be sticking with him for years to come. I have and will continue to recommend this dealership, and more specifically Roy, to friends and family. More

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The most honest and friendliest guy in sales!!! Some people try to sell you anything, but only a handful take the time to really help you find what you need and at the best price possible! I am now Some people try to sell you anything, but only a handful take the time to really help you find what you need and at the best price possible! I am now in my fourth lease at Silver Star and my family in total have leased at least 10 cars there...Roy Lerman has always and will always be our go to guy! Not just because he is fair and helpful during the lease process, but because he is ALWAYS around to help with any issues that may come up at anytime during the leaseing term! He is simply a genuinely good guy! Recommended to all in the strongest way possible!!!! More

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Excellent Experience, Would Highly Recommend After doing some investigating on TrueCar.com, I was quickly (within an hour) contacted by Herman about purchasing a new car. Just on first impression After doing some investigating on TrueCar.com, I was quickly (within an hour) contacted by Herman about purchasing a new car. Just on first impression he gave a welcoming tone, and seemed very ambitious to bring in my business. This was a very different attitude when compared to the "take-it-or-leave-it" attitude most dealers typically had. We spoke briefly about numbers and he stated he could guarantee with 15-20 minutes of my time he believed we could come to a deal. I have to admit, I have heard similar pitches from other dealers so after hearing this I was a bit skeptical. To my pleasant surprise upon arriving at the dealer I was introduced to a dealer named Roy Lerman, whom I cannot say enough good things about. After discussing the terms on a new car and a trade-in Roy was very obliging in reaching the numbers I had stated were the terms required for me to "take it home today", and even helped me get a discount I did not know I could obtain. Throughout the process Roy was very transparent about the costs included in the price and was great about explaining where "hidden fees" could be attached and what the value of the car was. He didn't pressure me into buying the car and actually gave me ample opportunity to think the deal over/make phone calls throughout the process. Never did I feel rushed or as if I was waisting his time. Throughout the day I was treated with the respect and courtesy I feel any buyer of a new luxury car should be afforded. Even when it came time to switch insurances from my previous car, Roy was more than happy to do the legwork in obtaining all of the paperwork in a timely fashion. Even upon discussion over financial terms, there was no pressure to buy an extended warranty, and they were great about explaining what each sheet of paper I was signing stated. Overall, I have had several car buying experiences and most leave the buyer feeling like they are being taken advantage of or extremely frustrated. This experience changed my mind, it felt moremore like an equal exchange of commodities without any lies or gimmicks attempting to cheat me out of more money. In the future when I decide to purchase a car for my spouse or family, I would absolutely return to Silver Star motors since the experience and the price of the car were both exactly what I was looking for. More

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