Roy Malinov
Roy Malinov at Bay Ridge Subaru

Roy Malinov | Page 16

Finance

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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483 Reviews
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483 Reviews

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483 Reviews of Roy Malinov

November 30, 2020

Dealership Rating
Employee Rating

Corey made my experience a smooth and easy one. He was able to answer my questions and provided me with options. He was available when I had a question and overall great customer service. I would highly More

by IV.LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cornelius Middleton

Dec 01, 2020

Bay Ridge Subaru responded

It's so gratifying to hear that so many of our team members took such great care to ensure you had a smooth and easy experience. Congratulations and we hope you enjoy your new vehicle for many years. Best Tom Ruggiero, Dealer Principal

November 30, 2020

Dealership Rating
Employee Rating

Excellent and smooth process for acquiring my new lease. Gerald Wactor was extremely knowledgeable and courteous throughout the entire process. Roy Malinov made the paperwork quick and easy. In addition, More

by BEELADY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Wactor , Frank Prestia

Nov 30, 2020

Bay Ridge Subaru responded

Congratulations on your new lease, BEELADY33! We are glad to hear that so many of our team members made your experience with us an excellent and smooth one. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. - Tom Ruggiero Dealer Principal

November 30, 2020

Dealership Rating
Employee Rating

I’ve been driving Subaru’s for over a decade. When it came time to lease my own I knew where to go. Chris was easy to work with and was very courteous. From helping me choose the color Ocean Pearl Blue t More

by STAN SHRAYBMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Malone

Nov 30, 2020

Bay Ridge Subaru responded

Stan, your five star review is greatly appreciated. I am pleased to hear Chris was able to help you and get you the Ocean Pearl Blue colored Subaru you wanted. Congratulations! We really appreciate you choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

November 30, 2020

Dealership Rating
Employee Rating

Very well run! Chris Malone was a great sales person. Roy made paperwork portion easy. In and out in one hour- a new record. Will definitely return in three years when my lease is up. More

by rcharkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Malone

Nov 30, 2020

Bay Ridge Subaru responded

Thank you for the 5-stars and valuable feedback rcharkey! We're glad we were able to set a new record with you and get you in and out quickly. We look forward to handling any future auto needs you may have. Congratulations and be well. Tom Ruggiero, Dealer Principal

November 25, 2020

Dealership Rating
Employee Rating

Great customer service. Unbeknownst to Gerald, the 2020 Impreza I ordered in September was sold out. So he got me a 2021 & honored the same price agreed upon in September. More

by JETT6655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Wactor , Charlie

Nov 25, 2020

Bay Ridge Subaru responded

Thank you for the honest feedback. We're so glad to hear that Gerald was able to meet your needs in honoring your original agreement. We just a little confused, is there another area where we could assist you? Your rating does not reflect the sentiment in your review and we want to make sure your had the best experience. Sincerely, Tom Ruggiero, Dealer Principal

November 24, 2020

Dealership Rating
Employee Rating

Very positive experience. Cory and everyone else I worked with was very friendly and helpful. The only negative was the wait when we first got to the dealership, we had a 1pm appointment and waited more than More

by DINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cornelius Middleton

Nov 24, 2020

Bay Ridge Subaru responded

Thank you for the wonderful review, Dina! We are delighted you enjoyed working with Cory and Roy and apologize for the unusual delay. It was a pleasure to work with you, and we appreciate your time and business. We hope you enjoy your new vehicle and we look forward to serving you again. Warm Reagrds, Tom Ruggiero, Dealer Principal

November 23, 2020

Dealership Rating
Employee Rating

I came in to lease a Forester and Gerald made the whole experience simple. Everyone was very professional and made our interaction pleasurable.Thank you More

by LDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Wactor

Nov 24, 2020

Bay Ridge Subaru responded

Congratulations on your new Forester LDA and thank you for the good rating. We're glad that Gerald provided you with a good experience and look forward to working with you again soon. Best- Tom Ruggiero, Dealer Principal

November 23, 2020

Dealership Rating
Employee Rating

Mike Chiusano was a pleasure to deal with. He made the process simple, accurate, and easy. The trade in for my old car and the purchase of my new car was handled expeditiously and professionally. I inte More

by HOUDINI0
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano

Nov 23, 2020

Bay Ridge Subaru responded

Thank you for your five star review! We are thrilled to hear that Mike was able to to assist you with everything and we welcome the opportunity to server you again soon. Congratulations! Sincerely, Tom Ruggiero, Dealer Principal

November 23, 2020

Dealership Rating
Employee Rating

Drive in for regular service quick & prompt, staff friendly and doing their job. Didn’t make appointment in advance just making phone call to ask instant service. More

by KIM.KONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sabina Triunfel

Nov 23, 2020

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru to handle your vehicle service needs. We truly appreciate your business and the high rating. Have a wonderful week! Tom Ruggiero, Dealer Principal

November 19, 2020

Dealership Rating
Employee Rating

My salesman Corey was very patient and understanding with me he took his time to resolve and explain anything to me that I did not understand . More

by CORINEASHTON29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kiara Colon, Cornelius Middleton

Nov 19, 2020

Bay Ridge Subaru responded

Corine, it's great to hear such valuable feedback and we're so pleased that Corey took great care in addressing all of your concerns. Thanks for choosing Bay Ridge Subaru! Best- Tom Ruggiero, Dealer Principal

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