Roy Malinov | Page 26

Excellent, polite, quick & easy transaction from lease end to new lease, thanks to Mike Chiusano!! After owning two Subaru’s and leasing five from the Bay Ridge dealership, my actions speak for themself. end to new lease, thanks to Mike Chiusano!! After owning two Subaru’s and leasing five from the Bay Ridge dealership, my actions speak for themself. More

by SALVATAJ Verified Customer Verified Customer

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My experience was excellent especially given that we were doing the transaction during unusual circumstances. Andre was always available by phone email or text and very responsive and pleasant. My contact wi doing the transaction during unusual circumstances. Andre was always available by phone email or text and very responsive and pleasant. My contact with Roy was more limited but he was pleasant and patient in his explanations. More

by ROBIN.R.EDWARDS Verified Customer Verified Customer

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Amazing Customer Service Both Gerald and Roy worked with me remotely to help with the purchase of my Forester Sport. They were both extremely professional and wold recommend t Both Gerald and Roy worked with me remotely to help with the purchase of my Forester Sport. They were both extremely professional and wold recommend them to anyone looking to lease or purchase a vehicle, More

by Dom Verified Customer Verified Customer

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Cornelius Middleton is great and a pleasure to work with. The service and staff at Bay Ridge Subaru are great! Everyone we encountered at the facility were friendly and accommodating. The service and staff at Bay Ridge Subaru are great! Everyone we encountered at the facility were friendly and accommodating. More

by DROMEO3 Verified Customer Verified Customer

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Andre and the rest of the Bay Ridge Subaru team were very helpful, accommodating and responsive. The entire process - from initial conversation to car delivery - was quick and easy. helpful, accommodating and responsive. The entire process - from initial conversation to car delivery - was quick and easy. More

by CAMMILLER11 Verified Customer Verified Customer

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It was what I have come to expect for the last 16 years . The service was exceptional . Everyone was friendly and professional . During these difficult times they made everything so easy for me. I am an anest The service was exceptional . Everyone was friendly and professional . During these difficult times they made everything so easy for me. I am an anesthesiologist and was in need of a reliable vehicle . They came to my rescue . This is my 6th Subaru. Your staff is the reason that I keep coming back . Your cars are great , too . More

by DJF330 Verified Customer Verified Customer

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Incredibly helpful and easy during COVID-19. Once we decided on the model we wanted and reached out to Bay Ridge Subaru, the entire process to buy and pick up took about three business days. They Once we decided on the model we wanted and reached out to Bay Ridge Subaru, the entire process to buy and pick up took about three business days. They were incredibly helpful even though we could not come to see or test drive the car before pickup due to COVID-19. Would highly recommend. More

by dslo Verified Customer Verified Customer

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Great service overall. Didn’t give them 5 stars because it was difficult to reach them out, which is understandable giving these extraordinary times (Covid) it was difficult to reach them out, which is understandable giving these extraordinary times (Covid) More

by Driss Belmadani Verified Customer Verified Customer

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Great sales experience during the COVID crisis. Was able to do most of the interaction via email and phone, and the time in the dealership to pick up the car was quick and during the COVID crisis. Was able to do most of the interaction via email and phone, and the time in the dealership to pick up the car was quick and clean. Roy and Gerald were very quick and responsive to all inquiries and extremely helpful throughout. More

by KS Verified Customer Verified Customer

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Thanks for a smooth experience My wife and I bought our Subaru Impreza online with Gerald. We ha a complicated situation with a potential trade-in. Not to mention, the COVID pandemi My wife and I bought our Subaru Impreza online with Gerald. We ha a complicated situation with a potential trade-in. Not to mention, the COVID pandemic was at its height. Every step of the way, Gerald and Roy were helpful, explaining every step, and making us feel comfortable. At the store, every effort was made to make the pickup fast, easy, and safe, with masks, gloves, and cleaning of surfaces. We couldn't be happier with our little Impreza. Thanks! More

by BENJAMIN.EDWARD.ROSS Verified Customer Verified Customer

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