Roy Neal | Page 18

Customer Experience Focused Team From the personable greeting at the door by Roy (sales) to the deal handshake with James (finance) it was a non-high pressure purchase experience. Th From the personable greeting at the door by Roy (sales) to the deal handshake with James (finance) it was a non-high pressure purchase experience. They both listened to our needs and met/exceeded our expectations. The usual emotionally charged car purchase process was replaced by all kinds of objective data found on the internet that we and Roy/James referenced in our discussions. Thankfully missing was the sales team advising that they would "have to talk to the general manager" to see if a proposed offer was acceptable. Roy and James both added value to the process that would have been missed if we had purchased the car online. More

Helpful 0

Report | Print

Couldn’t have been a better experience. My beloved 1999 Corolla was totaled so we were in need of a replacement. We had been looking at cars off and on for a couple of years, so we already My beloved 1999 Corolla was totaled so we were in need of a replacement. We had been looking at cars off and on for a couple of years, so we already knew we liked the Honda CRV. We just weren’t crazy about the redesign in 2017, so we were looking for a good used 2016. Curry Honda seemed to have the biggest selection. My husband called ahead and spoke with Roy Neal. The next day Roy had our top three choices lined up and ready for us to look at. Roy was a joy to work with, and helped us close the deal that day! I would definitely recommend the dealership, but most especially, Roy. Though I do have to mention their finance guy, Adon Haas, he was also great. So maybe everyone at Curry Honda is a pleasure to work with. More

Helpful 0

Report | Print

Hassle Free Experience Our experience with Curry Honda was excellent. Roy Neal is a true professional. Courteous and straight forward. He did what he does and we literally c Our experience with Curry Honda was excellent. Roy Neal is a true professional. Courteous and straight forward. He did what he does and we literally can't stop talking about how easy and fast the process was. You generally hear people talk about being at the dealer all day... Not at Curry Honda! Mr. Roy and Mr. Chuck in finance get my business anytime! Would definitely shop here again. More

Helpful 0

Report | Print

Bought a car UNEXPECTEDLY! My 2008 Honda Fit was a wonderful car! NEVER the first problem.... until I went for emission inspection this year. Apparently there was no "juice" so My 2008 Honda Fit was a wonderful car! NEVER the first problem.... until I went for emission inspection this year. Apparently there was no "juice" so I went to Curry Honda. Josef Fraser was my service adviser. The news was not good. The repair could not be made at the receptacle and my car needed a new wiring hanger. $3K at the holidays is NOT a good expenditure. Josef was very sympathetic and tried his best to explain the situation. Very calm, attempting to instruct and explain how my car works under the hood. I chose to have the work done. BUT, the very next week my fuel coils (forgive my lack of car knowledge and terms) were not working properly. Another Thousand? We discussed my car worth and the expenditures and the fact that things were finally starting to show their age. Again, very calming and instructive. I was then walked over to discuss possibilities with Roy Neal, Sales Specialist. This man is very engaging and knowledgeable. He asked a few questions, sympathetically listened to my plight, then produced the car I would fall in love with! He did everything he could to reassure me, knowing that my expenditures were painful but worth it. I have now broken up with my previous car mechanics and will be coming to Curry Honda for my needs and any questions I may have. They are a great crew and really take the time to answer questions and make sure you are getting the best for what you need. Shout out to Chuck Hayden, Finance Manager, who showed me options for potential extended warranties as well as payment plans. More

Helpful 0

Report | Print

Great experience with Roy I visited many dealerships but this one was the best. I got a great car at a great price and had a great experience with Roy. Thank you! I visited many dealerships but this one was the best. I got a great car at a great price and had a great experience with Roy. Thank you! More

Helpful 0

Report | Print

Roy Neal is a delight My husband and I bought a 2019 Honda Odyssey at Curry Honda and Roy Neal was a joy to work with. I had gone in the week before with a friend to test My husband and I bought a 2019 Honda Odyssey at Curry Honda and Roy Neal was a joy to work with. I had gone in the week before with a friend to test drive and Roy spent a lot of time showing us features, explaining the differences between the models, and answering all of our questions. He knew he wasn't going to make a sale that day, but he took us seriously and treated us with respect, things that we unfortunately didn't experience at other dealerships that day. When it came time to buy, Roy offered us a fair price, helped set up some of the wireless features, and followed up to make sure we didn't have any questions. I very much appreciated his kindness and integrity, and so did my friend who ended up buying a car from him the next week. More

Helpful 0

Report | Print

Top Notch in Used Car Sales I had been looking for a new (to us) used Honda Accord and started watching the web for deals in the Atlanta area. We bought our last used vehicle thr I had been looking for a new (to us) used Honda Accord and started watching the web for deals in the Atlanta area. We bought our last used vehicle through Curry and had been pleased with the whole process. After showing online interest in the vehicles I received a call and text from the fine used car sales manager, Roy Neal. I said I was not ready to buy, but would be in contact when ready. He gave me space. I contacted him when I found the right vehicle, and my husband and I went in for a test drive. Mr. Neal was very pleasant and helpful. They'd just received the car so it had to go through processing. We went ahead and bought it because someone else would have snatched it up. After a few days, the car was ready for pickup. It was a great deal on a beautiful vehicle. I highly recommend Mr. Roy Neal (when you visit Curry) for his professionalism and genuine kindness and honesty. We are pleased and no doubt, you will be, too. More

Helpful 1

Report | Print

Purchased Honda CRV All personnel at Curry Honda were very helpful, especially my salesperson, Roy Neal. I would recommend Curry to a friend in the market for a car. All personnel at Curry Honda were very helpful, especially my salesperson, Roy Neal. I would recommend Curry to a friend in the market for a car. More

Helpful 0

Report | Print

I'm a Happy Camper - Great Experience This was by far one of my best experiences making a car purchase. My son and I worked with Roy Neal and it was like working with a close friend or fam This was by far one of my best experiences making a car purchase. My son and I worked with Roy Neal and it was like working with a close friend or family member. He was very pleasant and personable as well as very professional and knowledgeable. Roy made sure we were pleased with our purchase and made us feel comfortable because of his honesty and forthrightness. I felt this with Malcolm in Finance as well. I did not feel rushed or pushed by either, however the transaction was pleasantly quick and easy. I will definitely refer family and friends. The integrity of both men made me a Happy Camper! More

Helpful 0

Report | Print

Stress free buying experience There are at least three things that you want your sales person to be: knowledgeable, personable, and fair. Roy Neal possesses these traits which mad There are at least three things that you want your sales person to be: knowledgeable, personable, and fair. Roy Neal possesses these traits which made for a straightforward and stress free buying experience. More

Helpful 0

Report | Print