Roy Reger
Roy Reger at Gordie Boucher Lincoln of West Allis

Roy Reger

Service Manager

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Roy Reger

October 09, 2026

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Employee Rating

Everyone I dealt with was professional and nice. I was expecting a little better job on the wash and cleaning More

by MILLERBRIJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 09, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe England General Sales Manager 414-327-6000

October 07, 2026

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I brought my Nautilus in for routine maintenance. Service Advisor Roberto made sure my vehicle had everything it needed. I am always confident in the Lincoln West Allis staff and their level of exper More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas

Oct 07, 2026

Gordie Boucher Lincoln of West Allis responded

Your note about Roberto’s thorough attention highlights our service department’s dedication to quality care. We’re pleased we could ensure your Lincoln Nautilus had everything it needed. Knowing you remain confident in our expertise means a great deal to us. Joe England General Sales Manager 414-327-6000

October 06, 2026

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Roy is amazing service and makes sure everything is right. I will always come aback because of Roy. More

by Msabinash
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 06, 2026

Gordie Boucher Lincoln of West Allis responded

Your praise for Roy’s attention to detail reflects how our service department aims to handle each vehicle with care. We appreciate that you always choose us for service on your Ford Explorer and look forward to seeing you again. Joe England General Sales Manager 414-327-6000

September 18, 2026

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The communication was superb at every step of the process. The loaner agreement process was very customer-friendly and the pick up and delivery made the repair less burdensome for me. Finally, the vi More

by DANIELGNIENHUIS
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2026

Gordie Boucher Lincoln of West Allis responded

We’re glad the communication, customer-friendly loaner agreement, and video presentation made servicing your Lincoln Aviator convenient and clear. Knowing these features helped ease the repair process for you means a lot to our service team. Thank you for the five-star rating. Joe England General Sales Manager 414-327-6000

July 30, 2026

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5 Dawn is always so friendly. She is the reason I keep coming back. Great service! Thanks for many years of quality work! More

by Dawnellenkelly
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Roberto Hernandez, AJ Kallas , Dawn Kelly

Jul 30, 2026

Gordie Boucher Lincoln of West Allis responded

We’re delighted to hear Dawn’s friendly approach keeps you coming back. It’s wonderful to know your Ford Focus has received quality care over the years. We appreciate your continued trust and look forward to serving you again. Joe England General Sales Manager 414-327-6000

July 29, 2026

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I am always impressed by the level of knowledge the Boucher staff has in serving customers. A gold trophy reward by this customer is given to the Boucher staff for excellence. Thank you. More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear our staff’s expertise impressed you during service on your Lincoln Nautilus. Thank you for the gold trophy of excellence and for trusting us with your vehicle. Joe England General Sales Manager 414-327-6000

July 29, 2026

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Employee Rating

I took my vehicle in for scheduled maintenance, as always I am pleased with the high level of attention the Boucher service technicians give to a customers vehicle.My vehicle purrs like a kitten! Thank you t More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Gordie Boucher Lincoln of West Allis responded

How wonderful to hear your Lincoln Nautilus purrs like new after our scheduled maintenance. Thank you for highlighting the high level of attention our service technicians provide and for trusting us with your vehicle. Joe England General Sales Manager 414-327-6000

July 15, 2026

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Employee Rating

The Staff at Boucher West Allis have always provided me with the best service for the vehicles I have purchased from them. I feel like a part of their family as I am always greeted with warmth. For vehicle More

by Dale L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience with your Lincoln. We’re delighted that our team’s warm welcome and attentive service put you at ease and give you peace of mind. We’ll be sure to pass along your appreciation to Adam and our expert technicians. Joe England General Sales Manager 414-327-6000

July 04, 2026

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If is wasn't for the service that Dawn Kelly and the team of service people at West Allis. I may not of purchased another Lincoln. More

by WSCHNEIDER58
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 04, 2026

Gordie Boucher Lincoln of West Allis responded

We’re delighted Dawn and our service team made such a great impression. Thank you for choosing another Lincoln Nautilus and we look forward to supporting you again. Joe England General Sales Manager 414-327-6000

June 19, 2026

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Employee Rating

Roy Reger was very understanding and willing to work with me on a solution to my car’s issue. He was attentive, kind and followed through after the car was repaired. More

by BethK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear Roy was attentive and followed up after your Lincoln Nautilus was repaired. Thank you for highlighting how understanding he was throughout the process. Please let us know if there’s anything else we can assist you with. Joe England General Sales Manager 414-327-6000

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