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Roy Thompson
Roy Thompson at 94 Nissan of South Holland

Roy Thompson

Sales Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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3.9
17 Reviews
3.9

17 Reviews

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17 Reviews of Roy Thompson

July 17, 2025

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Employee Rating

I made a bad decision going to 94 Nissan. I will not go there or recommend them to others More

by janie.thomas56
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jose Lopez , I received a key battery from service department. Best part of my experience with 94 Nissan

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June 19, 2025

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Employee Rating

Worked with Roy Thompson who helped me to get a great deal on a new Rogue. He was friendly, knowledgeable, and made sure I was satisfied with my purchase. Thank you Roy! Jose, the finance guy was great. More

by collinsevette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

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March 08, 2025

Dealership Rating
Employee Rating

They are wolves in sheep clothing! There is a GOD that sits high sees Low More

by Nikkiboss70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Otis Smith, Jose Lopez

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May 15, 2025

94 Nissan of South Holland responded

I'm truly sorry to hear that you feel this way. 😞 At 94 Nissan of South Holland, we strive to provide honest, respectful, and transparent service to all of our customers. Your experience matters to us, and I’d love the opportunity to understand what went wrong and see how we can address your concerns. Please feel free to reach out to me directly at liz@94nissan.com so we can discuss this further. Your feedback is important, and we truly appreciate the opportunity to make things right. 🙏 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

September 06, 2024

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Employee Rating

customer service all around are very helpful and informative. They were patient while trying to get the car we wanted More

by beatrizpina318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

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Sep 10, 2024

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

May 19, 2024

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Employee Rating

I have no complaints about this dealership at this time. Everyone this time have been nice and very friendly. I believe the young man in the service department with the braids was awesome with assisting me. More

by monicavaughn98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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May 21, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

May 16, 2024

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Employee Rating

Everyone was very helpful and nice , especially Chris . . I would definitely recommend and come back again. More

by Annette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez , Chris Mosley

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May 21, 2024

94 Nissan of South Holland responded

Hello Annette, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

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Employee Rating

It was chill. It’s always nice when I go get my car worked on. More

by taijahs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Gerardo Ibarra

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Jan 19, 2024

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

December 30, 2023

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Employee Rating

I thank the company the staff if great service is available they provide you with great customer care More

by lastank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Deshun Jones

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Jan 01, 2024

94 Nissan of South Holland responded

Lastank, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

November 01, 2023

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Employee Rating

Roy, Michael, and Tina was awesome! Helped me get the best possible deal for my family. Thank you. More

by hamilton.amanda93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Coleman

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Nov 04, 2023

94 Nissan of South Holland responded

Hamilton, we are so happy to read such a great review about Nissan Of South Holland! If you're ever in need of more help, please let us know! Have a great day! Matt Sappenfield Owner Loyalty Manager

September 08, 2023

Dealership Rating
Employee Rating

Very professional and willing to help in anyway would recommend dealership and very friendly will come back More

by Jnehnevay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Jose Lopez , Michelle Lowry

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Sep 13, 2023

94 Nissan of South Holland responded

We are so glad we could help! Let us know if there is anyway we can improve on. Until next time. Matt Sappenfield Owner Loyalty Manager

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