93 Reviews
Write a Review93 Reviews of Otis Smith
April 16, 2024
All employees very professional during service I was updated throughout the process . I would recommend this dealership updated throughout the process . I would recommend this dealership More
Other Employees Tagged: Torrey Hall, Matt Sappenfield, Tyler Roberson, Taylor McCarroll
March 07, 2024
I want to thank Otis Smith, for his wonderful service and the other employees as well. Excellent customer service with everyone you meet. You always get a smile and they will get you something to drink like the other employees as well. Excellent customer service with everyone you meet. You always get a smile and they will get you something to drink like water and Otis Smith and his popcorn. They have excellent car service too. Way to go 94 Nissan of South Holland team! More
Other Employees Tagged: Kelvin Oladiji, Jose Lopez, Tyler Roberson
January 16, 2024
Otis is very professional, and patient, and goes above and beyond. Not once did I feel pressured, and he reassured I had time to think about what I wanted to do. I love my vehicle! Wish I could add an and beyond. Not once did I feel pressured, and he reassured I had time to think about what I wanted to do. I love my vehicle! Wish I could add another star for his delicious popcorn!! More
November 30, 2023
Great! knowledge and experience with of product. Patience and dedication plus. Fantastic people skills. Wonderful! Customer service attitude, I praise knowledge and experience with of product. Patience and dedication plus. Fantastic people skills. Wonderful! Customer service attitude, I praise God for my referral. I will be passing on my experience. Mr. Otis Smith was my dealer. Thank you and may continue to bless you. More
August 05, 2023
I always get "service with a smile". The technicians are courteous, knowledgeable & prompt. I have never had a bad experience in any department. I'm a happy 94 Nissan Customer! The technicians are courteous, knowledgeable & prompt. I have never had a bad experience in any department. I'm a happy 94 Nissan Customer! More
Other Employees Tagged: Tim Sappenfield, Deshun Jones, Jose Lopez, Tyler Roberson, Taylor McCarroll
July 13, 2023
Mike was great! Helped me get in my brand new car and get me in a good situation Helped me get in my brand new car and get me in a good situation More
Other Employees Tagged: Mike Coleman
June 08, 2023
Honest, Friendly & Professional. ..service always complete in a timely manner. Parts effecient in recommendations/explanations. Sales reps always available willing to find & assist i ..service always complete in a timely manner. Parts effecient in recommendations/explanations. Sales reps always available willing to find & assist in a new purchase of your budget. Excellent Leadership in The Sappenfield's. EXCEPTIONAL SERVICE More
Other Employees Tagged: Tim Sappenfield, Zac Sappenfield, Chris Koehler, Tyler Roberson , Derryl Reese
May 05, 2023
I often come in for service, but I bought the car with the sales consultant Deshun Jones. He was knowledgeable, helpful, and went the extra mile. The service department has ALWAYS been helpful. This is my the sales consultant Deshun Jones. He was knowledgeable, helpful, and went the extra mile. The service department has ALWAYS been helpful. This is my second Nissan and I will never take my car anywhere else. Thank you More
Other Employees Tagged: Chris Koehler, Deshun Jones, Jose Lopez, Taylor McCarroll
April 08, 2023
Excellent we appreciate the service. Recommend Otis and Mike anytime. They were a big help Recommend Otis and Mike anytime. They were a big help More
Other Employees Tagged: Mike Coleman
April 08, 2023
There nice people very good business manner n don't waste time n I will recommend them time n I will recommend them More
Other Employees Tagged: Mike Coleman