Ruddy Hernandez | Page 23

Good service, I've been a loyal customer for more than 14 years , all good services. 14 years , all good services. More

by JPBEDOYA Verified Customer Verified Customer

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great service trustworthy - friendly clean service center. Easy to make the appointment for the service center . center. Easy to make the appointment for the service center . More

by davidrrudolph Verified Customer Verified Customer

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Excellent they communicated with full understanding of what was being done to my car. I'm a happy customer. what was being done to my car. I'm a happy customer. More

by prayerwarrior1974 Verified Customer Verified Customer

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Great costumer service from my service representative he took care of all the needs from my car took care of all the needs from my car More

by cubanitohot Verified Customer Verified Customer

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Work was done quickly and effectively. Every question that I asked was answered. I would definitely recommend this service department. Every question that I asked was answered. I would definitely recommend this service department. More

by andre.landells Verified Customer Verified Customer

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If you’re looking for professionalism reliability and great customer service, please ask for Rudy great customer service, please ask for Rudy More

by GCO1979 Verified Customer Verified Customer

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It was a smooth process with excellent customer service. Everybody at the dealership was super nice to me offer me water when I walked in. Everybody Asked me if I need help, but I was already attended super Everybody at the dealership was super nice to me offer me water when I walked in. Everybody Asked me if I need help, but I was already attended super fast. Sawgrass has the best dealership that I’ve ever been to More

by josh@hiaent.com Verified Customer Verified Customer

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First time coming to a dealership in Florida. Incredibly disappointed. Came in, no one greets you, then when I made my way to a service advisor they said "do you have an appointment with ME?". I Incredibly disappointed. Came in, no one greets you, then when I made my way to a service advisor they said "do you have an appointment with ME?". I asked several times if they do a MPI with the oil change, as I wanted to see their recommendations for any services (I had a check engine light, brake light). While I understand you will not diagnose all my issues, letting a customer go without even a recommendation to address them is insane. He tried to sell a service at the beginning, $500 worth, based purely on mileage and not seeing the car, and I said no I'd like to see what the MPI results are and go from there. The service advisor kind of scoffed and said "so you don't want the service?" No, I'd like to do the inspection then go from there. They took the car back, the only thing they recommended was two tires for nails. No brake measurements, no tread depth, never saw a MPI sheet. I worked for Chevy for 5 years in PA, and have never received service so rushed and unthorough. Very disappointed in this dealership as I was hoping to find a home to service my jeep for some time. There was one gentlemen that was polite and professional, I unfortunately can't remember his name, but I'm not sure I'd bring my car back either way. The repairs that I will need in the near future will cost me a good amount of money, and I don't want to take it some where the advisor just simply can't be bothered to answer my questions or even do a simple inspection to get a starting position of where we are at. I expected to do a brake flush, and possibly the tires, but after that I decided to take my vehicle elsewhere. More

by nikkiadventureson Verified Customer Verified Customer

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As always, the service was excellent. My advisor took care of me immediately and make sure that all my concerns were addressed. I had a great experience. My service was done as promised, My advisor took care of me immediately and make sure that all my concerns were addressed. I had a great experience. My service was done as promised, and within a reasonable amount of time. More

by bstgrandpa Verified Customer Verified Customer

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Quick and very courteous service! They even found a free oil change that I had in my VIP program that other Jeep dealers didn’t even bring to my attention. I’ll definitely come back, They even found a free oil change that I had in my VIP program that other Jeep dealers didn’t even bring to my attention. I’ll definitely come back, Ruddy was great to work with. More

by joseph.a.fragoso Verified Customer Verified Customer

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