Ruddy Hernandez | Page 35

Ruddy Hernandez has promptly, professionally addressed my needs and questions. I greatly appreciate his assistance, needs and questions. I greatly appreciate his assistance, More

by HERB1008 Verified Customer Verified Customer

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Ruddy is a great advisor and work diligently to make sure your vehicle is repaired your vehicle is repaired More

by ROBERT.L.TUCKER Verified Customer Verified Customer

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Great and fast service. I was able to wait and work while the car was being serviced. I was able to wait and work while the car was being serviced. More

by veltec102 Verified Customer Verified Customer

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My car was serviced immediately in and out about 50mins and inspected,vacuumed and washed. and inspected,vacuumed and washed. More

by anthony.mark008 Verified Customer Verified Customer

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I have a car that I bought with a lot of effort with 0 miles and in a year the engine broke, now I'm constantly thinking that the car will break down again, it would have been fair to have the car changed miles and in a year the engine broke, now I'm constantly thinking that the car will break down again, it would have been fair to have the car changed, if I bought a new car it was to avoid problems, it was rusty, water gets in, the radio doesn't work well, this has been a big disappointment, and yes they changed the engine but now this repaired car does not represent security for me, I would not recommend this STORE, in which THE GENERAL MANAGER has not taken a minute of his time to call me, and they ran my credit 11 times and I brought my CHECK, JEEP SHOULD NOT BE PART OF THIS STORE More

by Fadiahamzi Verified Customer Verified Customer

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Over the years, Nick has showed himself to be Extremely knowledgeable, professional, and has excellent communication skills. knowledgeable, professional, and has excellent communication skills. More

by DC.GHI Verified Customer Verified Customer

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I recently had the pleasure of receiving exceptional service from Arrigo CDJ's service personnel. From the moment I entered the dealership, I was greeted with professionalism and courtesy. The service p service from Arrigo CDJ's service personnel. From the moment I entered the dealership, I was greeted with professionalism and courtesy. The service personnel were knowledgeable, friendly, and went above and beyond to ensure that my vehicle was well taken care of. Not only did Rudy provide excellent service, but his friendly demeanor and genuine concern for customer satisfaction truly stood out. I highly recommend Rudy Hernandez and the entire service team at Arrigo CDJ for their exceptional service and dedication to their customers. Thank you, Rudy, for your outstanding service! More

by RONALDMARTINEZ13 Verified Customer Verified Customer

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This visit was not like my previous visits. The service was not A-plus like before. I didn’t receive the pleasantness or professionalism as in the past. I waited longer than usual just to check The service was not A-plus like before. I didn’t receive the pleasantness or professionalism as in the past. I waited longer than usual just to checked in. In fact I had to inquire for a service agent to check me in. It was not busy. There was no other vehicle to be checked in but mine at my arrival time. I was told by an agent who spoke very uncaring sitting in his office to wait by my car, which I was already doing before looking for an agent. Eventually an agent came to check me in. A gentleman came about 20 minutes after my arrival. An agent immediately came out to check him in. I was checked in before the gentleman who came after me. Like me, he came for an oil change. To my surprise his oil change was completed way before me. I had to inquire multiple times. I waited longer than usual. I had received the video of my service and was still waiting and wait. I inquired with the same agent I spoke to about having an agent check me in. He told me it takes 30 minutes for completion after receiving the video, but an hour had past after I received the video. I went back to the waiting area and sat down. I eventually went outside to wait.i saw the same agent again and told him 2 hours and I’m still waiting. I told him a guy came after me for an oil change and was finished before me. He asked for my agent’s name. I pointed to him. He was outside walking talking. I guess on his phone. He spoke to my agent and then I got the compassion. He apologized and my vehicle was brought to me. More

by Jamie Edwards Verified Customer Verified Customer

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Service advisor did not use my warranty for tires. Instead made me pay for 2 tires which I clearly were above 3/32” wear left. once confronted about it, he admitted he’s commissioned and did not care Instead made me pay for 2 tires which I clearly were above 3/32” wear left. once confronted about it, he admitted he’s commissioned and did not care about reimbursing me for it. More

by persaud.markd Verified Customer Verified Customer

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Great service as always! Rudy was very helpful every step of the way.! Thanks Arrigo Rudy was very helpful every step of the way.! Thanks Arrigo More

by Renato589 Verified Customer Verified Customer

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