Rudolph Raley

I have been coming here since 2023 when I purchased my first new vehicle from Heritage Mazda Towson. Today I purchased my second new vehicle from them because my experiences here have always been excellen first new vehicle from Heritage Mazda Towson. Today I purchased my second new vehicle from them because my experiences here have always been excellent. Barry Williams the Service Manager is fantasic and is the big reason I purchased here again. But also today the process to purchase was easy, no pressure and smooth. David Dowd the General Manager jumped in to assist me and made me feel very comfortable in the process. My salesman, Rudy Raley was patient and took his time and let me go at my pace during the buying process. And finally John Demartino the Business Manager was thorough, no pressure and made the contract process very comfortable. This truly is a great place to buy a car. It can me a dreaded process, but not here. This group I dealt with today made it seemless! Thank you all! More

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Rust was fantastic! He had the car ready when I arrived and the process for purchasing was simple and quick. He had the car ready when I arrived and the process for purchasing was simple and quick. More

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Rudy was responsive and a pleasure to work with for our seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told by Dave the General Manager, when I called to voice my displeasure about Ben, that he (Dave) wanted to make it right with us and to give him three hours to do so. That was two weeks ago and I’ve yet to hear from the General Manager. The Service Department was outstanding when I brought the car into get a dent removed and I would work with them in a heartbeat. Rudy and Service Department were 10/10, Ben (Finance Guy) 0/10 and Dave the General Manager is a 6/10. More

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Everyone made the process so easy. Friendly, so knowledgeable, quick, and great selection for what we needed. Friendly, so knowledgeable, quick, and great selection for what we needed. More

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Everyone was extremely helpful and respectful. I’m a loyal customer will return when I’m ready for a new car I’m a loyal customer will return when I’m ready for a new car More

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Rudy and team were great! There was a minor scuff on the bumper and they repainted it for us before we got on the road. Felt very well taken care of and are thankful for Herit There was a minor scuff on the bumper and they repainted it for us before we got on the road. Felt very well taken care of and are thankful for Heritage’s service and care. More

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Incredible One of the best experiences I ever had Rudy, Cory, and Paris were amazing had Rudy, Cory, and Paris were amazing More

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Great place to buy a car. Excellent attention and great variety of cars. Friendly environment too Excellent attention and great variety of cars. Friendly environment too More

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Working with Heritage Mazda Towson is always a great experience. Paris and Rudy were both incredibly helpful and were able to explain my options without being pushy. I will absolutely continue to work w experience. Paris and Rudy were both incredibly helpful and were able to explain my options without being pushy. I will absolutely continue to work with them and highly recommend! More

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Friendly service and provided a clear explanation of the sale and add on items, thank you! sale and add on items, thank you! More

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