Rui Tome
Rui Tome at Audi Millburn

Rui Tome

General Sales Manager

Audi Millburn

2211 Millburn Ave
Maplewood, NJ 07040

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17 Reviews
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17 Reviews

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17 Reviews of Rui Tome

August 26, 2025

Dealership Rating
Employee Rating

Run, don’t walk away from this dealership they are the WORST - I have never in 30 years received such horrible service. They are beyond incompetent and I paid cash for my car!!!!! Worst place EVER More

by sharikanjimiller2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 27, 2025

Audi Millburn responded

Hello Shari, Thank you for bringing your concerns to our attention. Providing our vehicle purchasing customers with top-notch post-sale support is a high priority for our team. Learning this has not been reflected during your recent experience is regrettable and something I'd like to address promptly. At a time of your convenience, please contact me directly at 973-821-2002, and I will work with you to address the issue with your permanent plates and any additional concerns you may have. Thank you again, Dawn McAdam Client Relations Manager 973-821-2002

April 14, 2021

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Employee Rating

I wish there was a zero rating. They don’t deserve a one. My GF and I have been communicating with the dealer for days. We were waiting for a call back from the sales manager as we were working out the fin More

by joshuareichman77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dawn McAdam, Amanda Palma, Sharon Porcelli , Brandon waters

Apr 20, 2021

Audi Millburn responded

We're sorry to hear your visit to our dealership only earned us one star and we'd like a chance to discuss this more with you to find a resolution. I hope you'll reach out to me so I can address these concerns and improve your experience. Thank you, Dawn McAdam - Customer Service Representative - 201-628-4304

May 03, 2019

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Fast and pleasant. This the the 2nd vehicle I purchase at DCH Audi within one year. I went into DCH for a oil change and left with a second vehicle. Rui tome, the s More

by Fernando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2019

Audi Millburn responded

We're glad we could help! Thanks for your review!

March 24, 2019

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Employee Rating

Excellent and exceptional service Amazing service from Leo, this is the second time he helped us with the lease of a vehicle . I highly recommend him to anyone, he is knowledgeable and More

by Sglorias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Yam , Finance person , he is Indian

October 20, 2018

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Employee Rating

Great team and excellent customer service. Very responsive and took care of our needs. Showed us several cars for test driving and fully responded to our questi More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 06, 2018

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Employee Rating

Great experience Dealership was attentive to all my needs and knowledgeable with the information with the car. I was very pleased with my sales person Ashish. He was More

by ernster16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashish

May 31, 2018

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Awesome! Ashish was great! very informative, professional, I would recommend him to anyone that asks me where to purchase an Audi. his other team members were More

by yankeefanvinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 31, 2018

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Worked hard to get me the car that was right for me. Gave me the best price on my lease by far. Very friendly patient and knowledgable staff. Gave me as much time and test drives as I needed until I coul More

by rryduchowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hodczak, Steve Jimenez

May 03, 2018

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Employee Rating

Quick and Direct Found a car I liked at this dealership and called them up. I asked for sales and got in touch with Jake. I asked direct question and got direct answer More

by vladv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Auslander

May 03, 2018

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Employee Rating

Another outstanding purchase This is my sixth vehicle purchases from DCH. I have always been entirely satisfied with the experience. Joe Sasso has been the continuity and without More

by jfzweig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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