Russ Andrews

Everyone was extremely helpful. Russ wa terrific as was the finance manager Mr Abraham. The dealership was extremely clean. A nice environment Russ wa terrific as was the finance manager Mr Abraham. The dealership was extremely clean. A nice environment More

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The whole process was quick and efficient and Russ was wonderful. He answered all my questions and set everything up. Definitely would use Russ and the dealership again wonderful. He answered all my questions and set everything up. Definitely would use Russ and the dealership again More

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Yes, this is Kathy Parisi. I dealt with Ross at HYundai for about almost 10 years and he’s the best salesman around. I give him a 10 all the way he’s always pleasant and he’s v I dealt with Ross at HYundai for about almost 10 years and he’s the best salesman around. I give him a 10 all the way he’s always pleasant and he’s very good to talk to. Thank you Kathy Parisi OK More

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King Hyundai has been absolutely great to me and my family. I cannot say enough positive things about them. From salesmanship (Russ) to service (Adrian) right up to Mgr. (Rebecca). Thank you all so ver family. I cannot say enough positive things about them. From salesmanship (Russ) to service (Adrian) right up to Mgr. (Rebecca). Thank you all so very much. More

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One of the best dealerships that I’ve ever been in from the finance manager till the sales person great job I got a car right away the finance manager till the sales person great job I got a car right away More

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Purchased a pre owned Santa FE in May 2025 . My salesman was Russ Andrews. From beginning to end the process was painless and the best car buying experience. Brought the car back in Aug as one o My salesman was Russ Andrews. From beginning to end the process was painless and the best car buying experience. Brought the car back in Aug as one of the stereo speakers went bad. Greg was my service advisor and he handled my situation with the utmost professionalism. I would definitely recommend King for sales and service. More

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I absolutely hate shopping for new cars and I usually have my husband do it. I will say that the process was amazing and easy working on purchasing my new vehicle. have my husband do it. I will say that the process was amazing and easy working on purchasing my new vehicle. More

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Let met start off by saying my family has bought at least 6 vehicled from King Automotive over the years, the last two of them were from King Hyundai, most of them were cash buys. Each & every time least 6 vehicled from King Automotive over the years, the last two of them were from King Hyundai, most of them were cash buys. Each & every time that "Gene" was involved with our repairs , it has either gone ary where we had to have it fixed again, or had to return & have it repaired at the company's expense, as well a further waste of mine and my wife's time. How he became a service manager is beyond me. IF this site would let me post less than ZERO stars, I would do so. This is primarily in reference to "Gene" the "service manager" at Deerfield Beach King Hyundai. After speaking multiple times to him to arrange a simple warranty key fob replacement. I had no key to give to him. Mine would work intermittently & for no reason would stop working. Myself & my family were lied to in reference to 1. that he did not have our correct phone numbers and 2. when the key was to be shipped, received. Instead, I was without a vehicle for a week because "Gene's" incompetence with his inability to do his job properly. The only reason we received any information was because we kept calling back. We did not have any of our messages left on voice mail returned. Since I needed an answer I continued to call back in order to speak to a person. Gene finally answered with "WHAT? WHY YOU KEEP CALLING?" This in itself shows he was at his desk, but was not bothering to answer his phone. We had to involve "Shawn", the Customer Service Manager. Finally, 5 days & multiple phone calls from my family to both "Shawn" the customer service manager & "Gene" the "Service Manager," I use quotations to show my level of disgust. Saturday day & time was prearranged, agreed upon for my wife & daughter to come & pick our vehicle. Upon her arrival, she was not greeted, & pointed in the general direction of service. She went into a service persons office & was waved off in an "over there." When she finally reached Gene's office she was irritated. All it would have taken was for the courtesy person to say "you need to see Gene at the end." Instead they decided to give her no information & jumped down her throat when she progressed from irritated to mad. She was told by Gene to get out of his xxxxing office or he will call the police, because my wife stated her name, year & model of the car, & "I want my car, & keys now." He proceeded to tell her she is not his wife or child & will not be spoken to in that manner & that he would not give my wife the pleasure of either. Then proceeded to tell her NO, YOU CAN NOT HAVE YOUR CAR UNTIL YOU LEAVE MY OFFICE & CALM DOWN. As his service personel began to encircle & gang up on my wife. She rightfully felt threatened. And with tears in her eyes demanded the car be brought to her. They proceeded to call 911 on her until she stated that he was holding her car hostage at which point the other unknown service person hung up the phone. I have made contact with Shawn's office & his secretary to inform him that we will be filing a formal complaint with Jason , the general manager of this dealership as well as corporate. Other issues we've had with Gene were bringing the car in for a "complimentary" oil change at which point we were informed of a recall. The recall was completed, but the oil change was not. No excuse was given by Gene for his neglect of completing the main task the car was brought in for. Another time, with Gene, one of our vehicles was brought in for a recall. When at the service cashier we were asked why we didn't have the other recall completed at the same time. When informed this is the first we're hearing about it we were told "Gene, our service manager should have let you know." When confronted, he stated he didn't know we wanted that done as well. This is just 3 issues we've had with Gene being our service manager. His gross incompetence & neglect seem to be perfectly ok with King Hyundai. The number of negative reviews speaks volum More

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went tuy my mother a new Elantra. Russ Andrews was great, whole process with financung took less than 2 hours, they even returned my mom's lease car to another dealership for us, drov Russ Andrews was great, whole process with financung took less than 2 hours, they even returned my mom's lease car to another dealership for us, drove home car same day. As my 1991 tOYOTA cELICA IS ABOUT 34 YEARS OLD NOW, GOING TO SEE rUSS SOON FOR A NEW HYUNDAI More

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What a bunch of scammers! They give you one price on the phone and lure you into the dealership only to change the price on you when you get there. They misrepresent the vehicle then straight-out lie to you phone and lure you into the dealership only to change the price on you when you get there. They misrepresent the vehicle then straight-out lie to you. More

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