Russ Arons
Russ Arons at Douglas INFINITI

Russ Arons

marketing

Douglas INFINITI

430 Morris Ave
Summit, NJ 07901

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44 Reviews
not yet
rated

44 Reviews

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44 Reviews of Russ Arons

January 16, 2025

Dealership Rating
Employee Rating

The workers are very attentive, courteous and friendly. The salesman Armand was of great service to me , he went all out to get the exact vehicle I needed. I really appreciated that! Overall it was great e More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stefani Patterson, Stefani Patterson , Armand Palmsano

Jan 18, 2025

Douglas INFINITI responded

Hi Dave, thank you for taking the time to leave a review for us at Douglas INFINITI. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Russ Arons Marketing Director Douglas Motors

August 26, 2024

Dealership Rating
Employee Rating

I paid of the vehicle financed vehicle much sooner and the dealership was supposed to refund the difference of gap insurance. I have been contacting (calls, voicemails, text messages) their finance manage More

by MG
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cristian Paez

August 13, 2024

Dealership Rating
Employee Rating

A very Understanding and professional dealership that focuses on getting the car on the road with 100% customer satisfaction!! More

by Jaelen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven

Aug 16, 2024

Douglas INFINITI responded

Hello Jaelen, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Russ Arons Marketing Director Douglas Motors Corp

December 17, 2023

Dealership Rating
Employee Rating

Great experience. Stan was so nice to deal with. No pressure. Will recommend the dealership. More

by Joseph Micallef.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Douglas INFINITI responded

Joseph Micallef., we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care! Russ Arons Marketing Director Douglas Motors

Dec 17, 2023

Joseph Micallef. responded

Great experience. Stan was so nice to deal with. No pressure. Will recommend the dealership.

October 12, 2023

Dealership Rating
Employee Rating

Great experience! The salesman and everyone at Infiniti were very kind and attentive to my needs and all my needs were met! More

by MsNikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2023

Douglas INFINITI responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care! Russ Arons Marketing Director Douglas Motors

September 14, 2023

Dealership Rating
Employee Rating

For sincere and professional service- Dauglas Infinity is one of the best they will take care of your vehicle at best possible ways. More

by Shafi Faruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stefani Patterson, Stefani Patterson , Spencer De Verteuil

Sep 17, 2023

Douglas INFINITI responded

Good morning Mr. Faruk, Just a brief note to say thank you for your 5 star review regarding Spencer and your most recent visit to our service department. It's always refreshing to read reviews such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will pass your comments along with my congratulations to Spencer for a job well done! Thank you again, and we look forward to being of service to you again in the future.. Most sincerely, Jon Liebman Executive Vice President Douglas Auto Group

July 03, 2023

Dealership Rating
Employee Rating

If you are looking for the definition of customer service it's Douglas Infinity. Fantastic experience More

by Yizo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stefani Patterson, Stefani Patterson , Marisella

Jul 06, 2023

Douglas INFINITI responded

Hi Yizo, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us the Kind Review. Russ Arons Marketing Director Douglas Motors

July 02, 2023

Dealership Rating
Employee Rating

Worked with Jack Koczarski and it was a great experience. No pressure and answered all of our questions. Worked with us on a trade-in which was also easy. Everyone else we worked with from finance was als More

by cmf327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Douglas INFINITI responded

Hi Cmf327, thank you so much for your positive comments about Douglas Infiniti! We appreciate your Business. Russ Arons Marketing Director Douglas Motors

June 27, 2023

Dealership Rating
Employee Rating

Excellent . Gil, my sales associate was patient and explained everything. I worked with Gil for many years. More

by redbe
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Stefani Patterson, Stefani Patterson , Christian ng

Jun 28, 2023

Douglas INFINITI responded

Redbe, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate your Business Russ Arons Marketing Director Douglas Motors

January 28, 2023

Dealership Rating
Employee Rating

Nice , friendly and great customer service. John is very polite, he answered all my questions, showed me all my options that were available to me. Overall the experience I had was great and wor More

by Imane.gallman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stefani Patterson , John

Feb 01, 2023

Douglas INFINITI responded

Imane.gallman, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate you taking the time to leave us such a nice review. We look forward to seeing you in the Future. Russ Arons Marketing Director Douglas Motors

Feb 01, 2023

Douglas INFINITI responded

Imane.gallman, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate you taking the time to leave us such a nice review. We look forward to seeing you in the Future. Russ Arons Marketing Director Douglas Motors

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