Russ Limmer | Page 3

Thorough and fair. All communication was good. Will return for additional service on my other Acadia. All communication was good. Will return for additional service on my other Acadia. More

by rmohr Verified Customer Verified Customer

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Dealership is very courteous and professional. Always treated with kindness and respect, and they are willing to go above the call of duty to keep their customers happy! Always treated with kindness and respect, and they are willing to go above the call of duty to keep their customers happy! More

by randy96 Verified Customer Verified Customer

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Russ and the Service team have been great. Always a pleasant visit. Thanks for the service. Always a pleasant visit. Thanks for the service. More

by daniel.rogersjr Verified Customer Verified Customer

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Everything was done in a timely fashion and so far the repair seems to be done correctly. repair seems to be done correctly. More

by briankeidel Verified Customer Verified Customer

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This dealership is wonderful to work with from buying a vehicle to servicing it. Never a problem. vehicle to servicing it. Never a problem. More

by LJROWN75 Verified Customer Verified Customer

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My experience was excellent! Richardson GMC service is wonderful and very accommodating and friendly! I will definitely be returning. Richardson GMC service is wonderful and very accommodating and friendly! I will definitely be returning. More

by suejo4me Verified Customer Verified Customer

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John was good, the communication could improve tho. The truck I wanted to test drive wasn't available because it still needed serviced. So I asked what one I could test drive, drove one, bought it and The truck I wanted to test drive wasn't available because it still needed serviced. So I asked what one I could test drive, drove one, bought it and then needed to wait a week to get it while it underwent a 120 point service inspection. When I finally got my truck it somehow recieved a chip in the windshield while it was being serviced. And my brakes started sscraping and squealing as soon as I left the lot. The next day I told them about it and they told me to drive it over the weekend and let them know if it persisted. It did, drove it all the way back to the dealership to have it serviced. They told me there's nothing wrong with my brakes. Despite is scraping and squealing and my app telling me they had 45% brake life left. They told me they'd order something to put on them to reduce the squeal and let me know when it arrived. They then told me they'd give me a loaner while they fixed my windshield cause I couldn't make it to the shop on a Tuesday. That never happened and they never fixed my brakes More

by jordanmass15 Verified Customer Verified Customer

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Prompt to detail and very accommodating with additional requests. Service was quick and friendly and customer friendly requests. Service was quick and friendly and customer friendly More

by saking0155 Verified Customer Verified Customer

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Friendly, efficient and everything went well. easy to get in and comfortable waiting room. enjoy the staff at Richardson’s. easy to get in and comfortable waiting room. enjoy the staff at Richardson’s. More

by llemke64 Verified Customer Verified Customer

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Everything we needed was completed and working properly. Staff was professional and understanding. Still waiting for a quote on a repair, unrelated to the initial visit. Staff was professional and understanding. Still waiting for a quote on a repair, unrelated to the initial visit. More

by TLCAREY1.TC Verified Customer Verified Customer

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