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Russ Millard
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30 Reviews
30 Reviews
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30 Reviews of Russ Millard
November 17, 2023
If you're looking to get a BMW or need servicing on one, this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. More
by Lightndavoid
Other Employees Tagged: Mike Alder, Terry Mancuso , Rob Trax
Helpful 
November 12, 2023
We had a great experience working with Russ. I found the dealership and the car we wanted on Truecar. Russ was very prompt in getting in touch, he answered all my questions, he was direct and pr I found the dealership and the car we wanted on Truecar. Russ was very prompt in getting in touch, he answered all my questions, he was direct and professional and a pleasure to work with. More
by BtownWife
October 30, 2023
My wife and I were in a pinch and needed to buy a high quality car in a short time period. Russ was an absolute pleasure to work with. He was detailed, responsive, and helpful every step of the way. I hig quality car in a short time period. Russ was an absolute pleasure to work with. He was detailed, responsive, and helpful every step of the way. I highly recommend purchasing/leasing your next vehicle from Russ. We will be back for our next vehicle! More
by Justin.B
October 18, 2023
This is my 3rd lease with Russ Millard at Naperville Bill Jacobs BMW. He is great to work with, honest, friendly, efficient and has your best interest ahead of everything. Jacobs BMW. He is great to work with, honest, friendly, efficient and has your best interest ahead of everything. More
by jessica
October 04, 2023
Bill Jacobs BMW is such a great dealership with even better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW More
by gwendolynorr88
Other Employees Tagged: Mike Alder
September 26, 2023
Bill Jacobs BMW is not only an amazing service center, but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car but they have a fantastic sales team as well. Russ Millard and Mike Adler were both extremely accommodating and helpful. They both made the new car ordering and buying process flawless and went out of their way to help when special circumstances arose. Highly recommend this dealership. More
by kt
Other Employees Tagged: Mike Alder
September 18, 2023
Russ and Bill are wonderful to work with and the process of getting our 1st BMW was pretty smooth. Highly recommended! of getting our 1st BMW was pretty smooth. Highly recommended! More
by Jack
Other Employees Tagged: Bill Earnest
August 27, 2023
Our family needed a 3rd vehicle, with our son now driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill J driving. We explored plenty of options beyond the vehicle, but what solidified our decision was the team, process, and customer experience at Bill Jacobs BMW in Naperville, IL. The Russ Millard, Mark Canter, Aldijana Hodzic team, and various product specialists were customer-first focused, transparent, and patient as we worked through our decision. Clearly, it is a well-run dealership with excellent staff as the foundation! Thank You More
by Brian H
Other Employees Tagged: Mark Kanter, Michael Fontana
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