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Russell Boyd
Russell Boyd at Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

Russell Boyd

General Sales Manager

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC

250 Ruin Creek Rd
Henderson, NC 27536

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147 Reviews

Dealership Experience

37 yrs, 6 mos

not yet
rated

147 Reviews

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147 Reviews of Russell Boyd

January 28, 2023

Dealership Rating
Employee Rating

Informed that the price was actually higher than the original window sticker due to supply More

by madgeowil
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Steven Holdridge

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Jan 30, 2023

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thank you for your feedback. We absolutely strive to provide our customers with an excellent sales experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 915-3368 if you would like to discuss your concerns, as your satisfaction is of utmost importance to us.

September 05, 2022

Dealership Rating
Employee Rating

It was a great experincelove my Suva would go back to Boyd cheverlit againfor a car More

by CHUCKRANES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 06, 2022

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this great review Mr. Ranes! We appreciate your business and look forward to seeing you again! Enjoy your SUV and your day!

September 04, 2022

Dealership Rating
Employee Rating

My experience was excellent. The staff were helpful and real. No pressure techniques. Easy to work with. More

by JTPOORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Asher

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Sep 06, 2022

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks for this great review! Enjoy your day and please come back to see us!

August 26, 2022

Dealership Rating
Employee Rating

Wonderful place and helpful people, especially Diane. She helped me twice and I haven’t been disappointed yet More

by JENNIFERFRANKLIN95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Asher

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Aug 29, 2022

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!!! Thanks for your business and trust in us! We appreciate this great review, and for highlighting Diane! She is an important part to our sales team! Enjoy your day and we look forward to seeing you again soon!

July 31, 2022

Dealership Rating
Employee Rating

Excellent service. Always on time and friendly service. They put a strong emphasis on their customers. More

by TFRAZIER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meagan Harris, Charles O'Hara, Christy Stainback

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Aug 01, 2022

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Yesss!!! Our customers are like our family! Thanks for this positive review! So glad everything was done in a timely manner and you found our service team to be so friendly! Enjoy your day and come see us again soon!

July 27, 2022

Dealership Rating

They are very friendly, excellent customer service, knowledgeable and very professional. I thank Diane for going over and above to make me happy. More

by ALLABOUTJESUS07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Asher

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Jul 28, 2022

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Wow!! Thanks for this Awesome review!! And we appreciate you highlighting Diane! She is absolutely a key part to our sales team! Enjoy your evening and come back to see us!

June 11, 2022

Dealership Rating
Employee Rating

Competent friendly staff. Consistently accurate, timely service. Will accommodate my requests for schedule changes without hesitation. More

by ESCHENFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 13, 2022

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We aim to make your trip here as stress-free as possible! So glad you found everyone to be friendly and work got done in a timely manner! Enjoy your day and come back to see us soon!

June 08, 2022

Dealership Rating
Employee Rating

Agent Tim provided a great service. Like everything else the cost has gone up however I was pleased. More

by PASTORLENNYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meagan Harris, Tim Hays, Charles O'Hara

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May 16, 2022

Dealership Rating
Employee Rating

Service was exceptional, as usual! Love visiting with a number of old friends at this spectacular dealership. Tim Hays is the best! More

by Steve Blackwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hays

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May 18, 2022

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Fantastic!!! Thanks for highlighting Tim and leaving us this positive review! We appreciate it! Hope you enjoy the rest of your evening and we look forward to seeing you again soon!

April 17, 2022

Dealership Rating
Employee Rating

I have always found the staff in all of your departments, sales, parts, and service, to be professional, courteous, and knowledgeable. The dealership is clean, and open and has a very friendly atmosphere. More

by billmeyer223
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Asher , Tony Crabtree, Tim Hays, Charles O'Hara, Christy Stainback

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Apr 18, 2022

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests! Please come see us for any future needs! Enjoy your day and we will see you again soon!

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