Russell Boyd | Page 5
General Sales Manager
Charles Boyd Chevrolet Cadillac GMC of Henderson, NC
250 Ruin Creek Rd
Henderson, NC 27536
Dealership Experience
38 yrs, 3 mos
147 Reviews
Write a Review147 Reviews of Russell Boyd
March 24, 2021
Great service and great price! In and out quickly! One stop shop! Friendly service, made us feel like family... This will be the place I buy my next vehicle! stop shop! Friendly service, made us feel like family... This will be the place I buy my next vehicle! More
Other Employees Tagged: Diane Asher
March 11, 2021
The staff that assisted me with my purchase of my truck did an outstanding job. I would recommend Charles Boyd of Henderson to anyone on the market of purchasing a new vehicle did an outstanding job. I would recommend Charles Boyd of Henderson to anyone on the market of purchasing a new vehicle More
Other Employees Tagged: Thomas Mosley
March 09, 2021
Thanks for a great buying experience. Staff was friendly, easy to work with and attentive to needs. Great experience. Would highly recommend to anyone looking for a new vehicle. easy to work with and attentive to needs. Great experience. Would highly recommend to anyone looking for a new vehicle. More
Other Employees Tagged: Steven Holdridge
February 21, 2021
I have been looking for a lower mileage large v8 SUV for some time, but finding a vehicle under 100K miles, under $20K, that is not torn up is tough. Charles Boyd's lot in Henderson had one, and from the de some time, but finding a vehicle under 100K miles, under $20K, that is not torn up is tough. Charles Boyd's lot in Henderson had one, and from the description, it seemed to fit my needs. While I really didn't need the Denali or the 6.2 ltr v8, and I really did not have the time to spend all day at a dealer's lot trying to convince them to sell me a vehicle, I knew the market had limited options so I set out to learn more. Originally, I requested info from CB and Diane called me to see if she could help. From the word "hello," Diane was pleasant, helpful, and focused on finding what I needed. While I wish the sales staff would have offered to fix the back-up camera as part of the overall deal, I do believe the price was fair (even with the camera needing attention) and the process was efficient. Of note, even the two other customers waiting to drive the Yukon, and Diane's other buyers being in the showroom did not interfere with Diane's focus on serving my needs. In the end, the Yukon runs great, looks amazing for 10 ten years old, and the kids like the DVD player. During my visit, I also got to meet Mr. Boyd. No, it wasn't the typical "let me bless you with my presence" kind of interaction that follows a buyer's intent to purchase. You know the ones, where the head cheese only comes out because you're moments from spending your money with them. Nope. This interaction was off the cuff, and more personal. Mr. Boyd and I met in the staff break room over lunch, and we chatted more about my business and what I do than about the vehicle or my purchase. He seemed genuinely interested in me and my family. Thanks, Mr. Boyid. If you are in the market for a vehicle, I would recommend that you give CB the opportunity to earn your business if they have what you need. More importantly, call ahead and ask for Diane Asher. She will make sure your needs are her focus. More
Other Employees Tagged: Diane Asher
February 09, 2021
What a great experience! I think they were as excited about my new car as I was! Very personable staff! Steven even made special arrangements to meet us at the dealership on his day off because we were t about my new car as I was! Very personable staff! Steven even made special arrangements to meet us at the dealership on his day off because we were traveling from out-of-town. Highly recommend this team if you're looking for a good experience! More
Other Employees Tagged: Steven Holdridge
February 08, 2021
I was very pleased, the sales people were nice. I have never gotten a car so quick. Mr Boyd was great and Ms Asher was the best. Keep doing what you are doing. Thank you so much. Karen Jerman. never gotten a car so quick. Mr Boyd was great and Ms Asher was the best. Keep doing what you are doing. Thank you so much. Karen Jerman. More
Other Employees Tagged: Diane Asher
February 05, 2021
Had a good experience at the dealership!Diane was very Had a good experience at the dealership! Diane was very personable and helped us a lot with our decision to buy. Having purchased several vehicles Had a good experience at the dealership! Diane was very personable and helped us a lot with our decision to buy. Having purchased several vehicles from the dealership would highly recommend others to buy there too! More
Other Employees Tagged: Diane Asher , Jay Andrews
January 14, 2021
Outstanding customer service and so friendly to deal with. Drove two hours away to purchase our vehicle and plan on doing it again when we buy our next one! with. Drove two hours away to purchase our vehicle and plan on doing it again when we buy our next one! More
Other Employees Tagged: John Cash

