Russell Farrell | Page 6

This is our third purchase great company to work with from sales to service . They work hard to find you the best deal possible from sales to service . They work hard to find you the best deal possible More

by dbhow Verified Customer Verified Customer

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Kacey was Awesome! In fact my entire experience with this dealership was by far the best I've ever had. There was no pressure and he listened to what I wanted and found In fact my entire experience with this dealership was by far the best I've ever had. There was no pressure and he listened to what I wanted and found me just that! I will definitely be sending friends his way and I'll be back! 5 stars all the way!! More

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We had a good experience purchasing our Chevy Trax; Our salesperson Aaron Mcfarlane was very helpful and professional. salesperson Aaron Mcfarlane was very helpful and professional. More

by Elbuth Verified Customer Verified Customer

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Dee was such a pleasure to work with! Great you and Made things super easy and quick. His knowledge spoke for itself! Would definitely recommend. Great you and Made things super easy and quick. His knowledge spoke for itself! Would definitely recommend. More

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Service was good but vehicle still not fix and I just bought it 3 days ago bought it 3 days ago More

by beth7079 Verified Customer Verified Customer

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I have never felt so taken advantage of in my life. I came to Rountree Moore Chevrolet with $1000 a valid Capital One Auto Navigator pre-approval. I specifically told the finance team to use Capital On I came to Rountree Moore Chevrolet with $1000 a valid Capital One Auto Navigator pre-approval. I specifically told the finance team to use Capital One, but they never even submitted my application. Instead, they ran my credit with multiple other banks without my consent, then forced me into a predatory loan with Exeter Finance at 26.79% APR. When they realized I was self-employed, they pressured my 61-year-old mother into co-signing, which I believe is elder exploitation. They also forced us to come up with an extra $2,400 down payment and then buried it under junk fees so it didn’t even reduce my loan balance. To make things worse, they added over $1,500 in unnecessary maintenance plans and nearly $1,000 in inflated “registration” fees without clearly explaining them. This dealership kept us there all day, wore us down, and then handed us paperwork that made a $10,000 car cost nearly $20,000. That is not honest business. That is predatory lending and deceptive sales practices. If you’re thinking about buying here, please be careful. Read every line of your contract, because they will smile at you while slipping in fees and terms you didn’t agree to. I am already filing complaints with the Consumer Financial Protection Bureau and the Florida Attorney General about how this dealership treated me and my mother. More

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Very friendly and helpful. Very knowledgeable. Fast easy process. My family and I have bought several vehicles there and will go back again Very knowledgeable. Fast easy process. My family and I have bought several vehicles there and will go back again More

by GOINGWEST Verified Customer Verified Customer

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I am from out of town and this dealership went out of there way from Danielle the service advisor to Everett and Lance in sales department. This is how to run an successful business! there way from Danielle the service advisor to Everett and Lance in sales department. This is how to run an successful business! More

by Tomgaddis23 Verified Customer Verified Customer

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I brought a used car they could've given me a lower price do tilo a dent on the vehicle they put gas in but didn't detail it i told them I had a tag to tranfer they added one on to the price they really coul do tilo a dent on the vehicle they put gas in but didn't detail it i told them I had a tag to tranfer they added one on to the price they really could've help me out more the salesman was cool he should be at a better dealership More

by samuelleejr Verified Customer Verified Customer

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The salesman Dee was great got off to rocky start but finished with a dependable car. I think we had great experience finished with a dependable car. I think we had great experience More

by whiteheadrudy Verified Customer Verified Customer

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