Dealership Experience
5 yrs, 8 mos
192 Reviews
Write a Review192 Reviews of Russell LaFrance
November 05, 2021
This was my first time buying from a dealership. Because of that I was kind of concerned going into it having no experience. Ryan, Russell, and Gary helped me out and made the experience a good one. of that I was kind of concerned going into it having no experience. Ryan, Russell, and Gary helped me out and made the experience a good one. More
Other Employees Tagged: Ryan Torres
October 10, 2021
Great so far. They were courteous and very knowledgeable. They helped me find and finance a vehicle to suit my needs. They helped me find and finance a vehicle to suit my needs. More
Other Employees Tagged: Israel Estraca
September 27, 2021
Great to deal with did everything they said they would do and also very fast getting out of dealership. Drove from Lubbock and they got me on my way home quickly. Pleasure todo business with. and also very fast getting out of dealership. Drove from Lubbock and they got me on my way home quickly. Pleasure todo business with. More
Other Employees Tagged: Marvin Tate
August 05, 2021
John did a great job and took care of us throughout the entire purchase of our new 2021 Toyota Tacoma! No pressure just professionalism and kindness!!! entire purchase of our new 2021 Toyota Tacoma! No pressure just professionalism and kindness!!! More
Other Employees Tagged: John Timmons
July 14, 2021
Very kind and honest people. They know what customer service is. Russell LaFrance and John were the best! I love my new SUV so much! service is. Russell LaFrance and John were the best! I love my new SUV so much! More
Other Employees Tagged: John Timmons
June 21, 2021
Everyone here was great to work with! We live out of state and a smooth wonderful experience. Would highly recommend them. state and a smooth wonderful experience. Would highly recommend them. More
Other Employees Tagged: Ryan Torres
June 08, 2021
Russell went far above what I’ve seen any other salesman do. I’m in California and was looking for a specific Avalon, which I could not find CA anywhere. I mistakenly contacted Russell via the internet, b do. I’m in California and was looking for a specific Avalon, which I could not find CA anywhere. I mistakenly contacted Russell via the internet, but it turned out to be the best mistake I’ve made in a long time! He reached out, and I explained I was in California and I was sorry I wasted his time. He mentioned that they have sold to out of state customers in the past, and said he would look for the car I wanted. I honestly thought I wouldn’t hear back from him. Less then an hour later, he contacted me with the news that he had found one! He was very professional and went out of his way to provide me pictures of the car, and was extremely patient with all my endless questions via text messages and phone calls. Gary Deeb in Finance was also extremely helpful in securing financing for me. I think purchasing this car out of state went smoother than any dealership I’ve dealt with in California. I would 100% recommend Russell and Four Stars Toyota! More
Other Employees Tagged: Gary Deeb

